Digital inequality beyond the digital divide: conceptualizing adverse digital incorporation in the global South

ABSTRACT Digital systems are significantly associated with inequality in the global South. That association has traditionally been understood in terms of the digital divide or related terminologies whose core conceptualization is the exclusion of some groups from the benefits of digital systems. However, with the growing breadth and depth of digital engagement in the global South, an exclusion worldview is no longer sufficient. What is also needed is an understanding of how inequalities are created for some groups that are included in digital systems. This paper creates such an understanding, drawing from ideas in the development studies literature on chronic poverty to inductively build a model of a new concept: ‘adverse digital incorporation’, meaning inclusion in a digital system that enables a more-advantaged group to extract disproportionate value from the work or resources of another, less-advantaged group. This new model will enable those involved with digital development to understand why, how and for whom inequality can emerge from the growing use of digital systems in the global South. It creates a systematic framework incorporating the processes, the drivers, and the causes of adverse digital incorporation that will provide detailed new insights. The paper concludes with implications for both digital development researchers and practitioners that derive from the model and its exposure to the broader components of power that shape the inclusionary connection between digital and inequality.