A period of contention? The politics of post-crisis activation reform and the creeping marketisation of public employment services

ABSTRACT Public employment services (PES) have undergone significant change since 2011, reshaping the roles of the market, state, and community sector within Ireland’s mixed economy of welfare. The post-crisis years saw the replacement of FÁS with a new network of one-stop-shop Intreo activation services, and the procurement of new employment services for the long-term unemployed through competitive tendering and Payment-by-Results. This process of marketisation is now being extended to other PES currently delivered by community organisations under block grants, such as Local Employment Services and Job Clubs. We position Ireland’s PES landscape as a strategic action field wherein various providers compete with one another for position, power and resources during episodes of contention. Applying this lens to the ongoing reform of activation policy and PES institutions, the paper considers how the recent trajectory of PES marketisation has remained politically contentious. It examines the strategies of various providers and policy actors in shaping the politics of reform, focusing especially on the position of community organisations within the field and the degree to which they have been able to strategically mobilise against marketisation. Lessons are drawn about the nature of Irish politics and policy reform.