“亲爱的SIS”:印尼Facebook在线手工艺品商店信任培养案例研究

Fitria Mayasari, Indra Khrisnamurti
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引用次数: 0

摘要

通信技术的进步允许了新的贸易形式,即通过卖家和客户之间的在线方式。使用Facebook社交网络平台作为在线商业工具,质疑了在工艺制造商(卖家和客户)社区中影响用户创建信任的因素。本研究假设三个自变量影响信任:互动的强度、兴趣的相似性和认可——问卷分布于151个样本。数据分析通过SPSS进行,使用Spearman相关性来记录变量之间关系的强度。问卷调查结果显示,自变量和因变量之间存在中等强度的相关性。引用这篇文章(第7届APA风格):Mayasari,F.&Khrisnamurti,I.(2019)。“亲爱的姐姐”:印尼脸谱网上工艺品商店信任培养案例研究。通讯频谱杂志,9(2),94-109http://dx.doi.org/10.36782/jcs.v9i2.209
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“DEAR SIS”: A Case Study on Trust Cultivation on Indonesian Facebook Online Craft Stores
Advances in communications technology have allowed new forms of trade, i.e., through online means between sellers and customers. The use of the Facebook social networking platform as a tool for online business has questioned the factors influencing the creation of Trust among its users engaged in a community of craft makers (sellers and customers). This research hypothesized that three independent variables influence the Trust: the intensity of interaction, the similarity of interest, and endorsement—questionnaires distributed to 151 samples. Data analysis was performed through SPSS, using Spearman's correlation to note the strength of the relationship between variables. The results of the questionnaire show a medium-strength correlation between the independent and dependent variables. To cite this article (7 th APA style): Mayasari, F. & Khrisnamurti, I. (2019). “Dear Sis”: A Case Study on Trust Cultivation on Indonesian Facebook Online Craft Stores. Journal Communication Spectrum, 9 (2), 94-109. http://dx.doi.org/10.36782/jcs.v9i2.209
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审稿时长
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