Implementation of an Office Ergonomics Program to Promote Musculoskeletal Health: A Case Study in Hong Kong

OCCUPATIONAL APPLICATIONS An office ergonomics program was implemented at a multinational company in Hong Kong. The FITS Model office ergonomics program included four components: (1) F: Furniture Evaluation and Selection, wherein the ergonomist conducted a walkthrough review of furniture and environmental settings; (2) I: Individual Workstation Assessment, in which the office ergonomics guideline and educational video were developed. An interactive individual ergonomics workstation assessment included a health survey, and the assessor provided immediate recommendations for changes to workstation setup; (3) T: Training and Education; and (4) S: Stretching Exercises and Rest Breaks, which entailed classroom training to promote office ergonomics principles and demonstrate office stretching exercises. A case study is described, included the steps to implement the program and highlights of the feedback from the project team gathered during mid-term and final evaluations. Lessons learned regarding program management and the limitations of the project intervention offer useful information for practitioners and companies.