基于自然语言的社会责任社区建构研究

IF 3.1 Q2 BUSINESS Society and Business Review Pub Date : 2022-11-08 DOI:10.1108/sbr-05-2022-0149
A. Chia, Kim, Doyle, Margaret L. Kern
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引用次数: 3

摘要

目的从企业社会责任(CSR)的契约视角出发,本研究旨在探索社区对幸福的理解,并评估CSR对幸福的概念边界。设计/方法/方法使用混合方法设计、自然语言处理和主题分析技术,通过在线调查分析从1000多名研究参与者那里收集的大量文本调查数据。研究结果表明,幸福的非理性解释主要是根据社会经济条件和心理情感体验来定义的。在解释边界条件时,社区对企业对幸福的社会责任程度的看法体现在五个主题上:企业有责任不损害幸福,有责任创造幸福的条件,有责任在决策中意识到幸福的含义,一种受战略目标和资源能力限制的幸福责任,以及一种受利益相关者接近度限制的幸福义务。独创性/价值这项研究为企业社会责任促进幸福的理论和实证基础做出了贡献,同时开发和应用了一种新的方法来处理和分析大量基于定性调查的数据。
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Community construals of CSR for happiness: a mixed-method study using natural language
Purpose Drawing upon a contractarian lens of corporate social responsibility (CSR), this study aims to explore community construals of happiness and evaluates conceptual boundaries of CSR for happiness. Design/methodology/approach Using a mixed-methods design, natural language processing and thematic analysis techniques were used to analyse large volumes of textual survey data collected from over 1,000 research participants through an online survey. Findings Results indicated that lay construals of happiness were primarily defined in terms of socioeconomic conditions and psychoemotional experiences. In explicating the boundary conditions, community perceptions regarding the extent of businesses’ social responsibilities for happiness were evidenced in five themes: that businesses have a responsibility not to harm happiness, a responsibility to enable conditions for happiness to occur, a responsibility to exercise awareness of happiness implications in decision-making, a responsibility for happiness that is limited by strategic purpose and resource capability and a responsibility for happiness that is limited by stakeholder proximity. Originality/value This study contributes to the theoretical and empirical foundation of CSR for happiness while simultaneously developing and applying a novel approach for processing and analysing large volumes of qualitative survey-based data.
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来源期刊
CiteScore
5.60
自引率
18.80%
发文量
35
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