Critical deficiencies in restorative conference facilitator trainings: a multiple-case study

ABSTRACT Restorative justice in the juvenile and criminal justice contexts can produce positive outcomes for victims, offenders, and communities. Research demonstrates that restorative justice can produce negative outcomes for participants under certain circumstances, including poor conference facilitator performance. Facilitator performance is at least partially attributable to their training, but there is scant research on conference facilitator training. This multiple-case study explores the delivery modality, methods of instruction, and training content of 11 trainings delivered over a four-year period. This article concludes with recommendations for training modifications and future research to enhance the positive outcomes of restorative justice for all participants.