Learning support in the 21st century university library space: Strategies for success

Abstract Library learning spaces in the 21st century are expected to be service-rich spaces. In these spaces, students are often supported by librarians and other campus units offering support for student learning and well-being. This study investigated services offered in library learning spaces in select academic libraries in Kenya through interviews and observations. It was established that the libraries continue to offer services that are basic and largely traditional. They are yet to introduce modern and innovative support for student learning or to bring together services spread throughout their campuses which would make their spaces one-stop shops. The study recommends that academic libraries in Kenya should consider redeveloping their services by modifying the existing services and bringing on board new learning support services through a good understanding of student needs and the establishment of university-wide collaborations. This would lead the libraries into becoming true learning hubs and popular spots for student learning.