我能为您做些什么?部门经理支持患有常见精神障碍的员工重返工作岗位的行为

IF 3.1 4区 管理学 Q2 MANAGEMENT Journal of Managerial Psychology Pub Date : 2022-10-04 DOI:10.1108/jmp-09-2021-0500
K. Nielsen, J. Yarker
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引用次数: 0

摘要

对于因压力、焦虑和抑郁等常见精神障碍(cmd)而长期病假后重返工作岗位的工人来说,可持续重返工作岗位仍然具有挑战性。直线经理在支持归国工人方面发挥着重要作用。因此,本定性研究的目的是考察直线经理在支持归国工人方面的支持行为。设计/方法/方法作者进行了一项纵向研究,对20位具有管理归国工人经验的直线经理进行了多达三次半结构化访谈。在这些访谈中,作者询问了直线经理为支持员工而制定的支持行为以及环境的作用。作者进行了反身性主位分析。分析揭示了五个关键策略,包括管理工作量、灵活的工作时间安排、工作地点、心理健康检查和长期支持。接受采访的部门经理报告了他们自己的生活经历,并且意识到他们角色的局限性,加上高级管理人员和人力资源(HR)的培训和支持,使他们能够提供适当的支持。这五种战略以及实施这些战略的障碍和促进因素可能使人力资源部门能够制定政策和程序来支持直线经理,包括直线经理的培训。这是英国首个关于直线经理支持因慢性阻塞性肺病而长期缺勤的员工的行为的研究。识别这些行为对于制定组织政策和实践是至关重要的。然而,问题仍然是员工是否认为这些行为有效。
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What can I do for you? Line managers’ behaviors to support return to work for workers with common mental disorders
Purpose Sustainable return to work remains challenging for workers returning after long-term sick leave due to common mental disorders (CMDs): stress, anxiety and depression. Line managers play a significant role in supporting returned workers. Therefore, the purpose of this qualitative study was to examine the supportive behaviors of line managers in supporting returned workers.Design/methodology/approach The authors conducted a longitudinal study with up to three semi-structured interviews with 20 line managers with experience managing returned workers. In these interviews, the authors asked questions about the supportive behaviors line managers enacted to support workers and the role of the context. The authors conducted reflexive thematic analysis.Findings The analyses revealed five key strategies, including managing workload, flexible working time arrangements, location of work, mental health check-ups and long-term support. The interviewed line managers reported their own lived experiences and that being aware of the limitations of their role, together with training and support from senior management and human resources (HR), enabled them to provide appropriate support.Practical implications The five strategies and the barriers and facilitators to implementing these may enable HR to develop policies and procedures to support line managers, including training of line managers.Originality/value This is the first study in the UK on line managers’ behaviors to support workers who have returned to work after a period of long-term sickness absence due to CMDs. The identification of such behaviors is paramount to developing organizational policies and practices. The question, however, remains whether employees see these behaviors as effective.
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来源期刊
CiteScore
5.50
自引率
6.20%
发文量
26
期刊介绍: ■Communication and its influence on action ■Developments in leadership styles ■How managers achieve success ■How work design affects job motivation ■Influences on managerial priorities and time allocation ■Managing conflicts ■The decision-making process in Eastern and Western business cultures
期刊最新文献
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