Designing inclusive websites for people with disabilities as part of an event tourism strategic planning process

Abstract Web accessibility is an important aspect of creating an inclusive event or meeting. This study examined a total of 278 websites’ accessibility of various event sectors using AChecker. The findings explain the identified known problems of the websites by different event sectors (professional event management association events, convention centers, and tradeshows) based on Web Content Accessibility Guideline (WCAG) 2.0. In addition, the results contribute to the methodology of web-accessibility research suggesting that the exploratory factor analysis could offer web designers a practical improvement plan based on the unique interrelationships among the detected items of each criterion.