调查消费者伦理信仰:道德哲学和人格特质的作用

IF 2.7 Q2 BUSINESS Journal of Consumer Marketing Pub Date : 2023-04-06 DOI:10.1108/jcm-01-2021-4396
Prachi Gala, Rahul V. Chauhan, R. King, Scott J. Vitell
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引用次数: 0

摘要

目的研究个体的道德哲学、理想主义和相对主义的主要作用,以及其对消费者伦理信仰的四个维度——主动利益、被动利益、无害和行善的影响。两种主导人格——马基雅维利主义和自恋——的调节作用也被分析。基于Hunt-Vitell伦理理论,本研究旨在提出相对主义道德哲学和理想主义道德哲学对消费者伦理观念的下降有积极而显著的影响,而自恋/马基雅维利人格特质推动了这种影响。设计/方法/方法通过网络平台共招募了497名调查对象。所有受访者都被要求回答问题,这些问题分为四个主要部分。第一部分包括与道德哲学相关的量表,第二部分包括与黑暗人格相关的量表,第三部分是关于消费者伦理信仰的问题,最后一部分是与消费者人口统计相关的问题。研究结果:相对主义者在消费者不道德信念的三个维度上得分更高。理想主义者不支持主动和被动的违法行为,也不支持他们与道德信仰中行善方面的积极关系。马基雅维利主义者强化了积极的相对主义关系。与相对关系相比,自恋者的理想主义关系对消费者的不道德决策影响更大。原创性/价值本研究有助于了解个人道德哲学及其对消费者道德信仰的影响。它进一步展示了自恋和马基雅维利主义的黑暗人格是如何推动这段关系的。
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Investigating consumer ethical beliefs: role of moral philosophies and personality traits
Purpose This research looks at the main effect of individuals’ moral philosophies, idealism and relativism, and its impact on the four dimensions of the consumer ethics beliefs – active benefit, passive benefit, no harm and doing good. The moderating impact of two dominant personalities – Machiavellianism and narcissism – was also analyzed. Based on Hunt–Vitell theory of ethics, this study aims to propose that there is a positive and significant impact of more relativistic and less idealistic moral philosophies on the decreased consumer ethical perceptions and that the narcissistic/Machiavellian personality traits drive that effect. Design/methodology/approach A total of 497 survey respondents were recruited via an online platform. All respondents were asked to answer questions, which were divided into four major parts. The first part consisted of scales related to both moral philosophies, the second part had both dark personality scales, the third part questioned about their consumer ethical beliefs and the final part was related to consumer demographics. Findings Relativists had higher scores in three consumer unethical belief dimensions. Idealists were not supportive of the active and passive illegal activities, as did their positive relation with doing good aspect of the ethical beliefs. Machiavellians strengthen the positive relativism relationship. The idealistic relation of narcissists, compared to relativistic relation, is stronger on unethical decision-making for consumers. Originality/value This study contributes to the current knowledge of individual’s moral philosophies and their impact on consumer ethical beliefs. It further demonstrates how the dark personalities of narcissism and Machiavellianism drive the relationship.
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来源期刊
Journal of Consumer Marketing
Journal of Consumer Marketing Business, Management and Accounting-Business and International Management
CiteScore
5.00
自引率
7.10%
发文量
68
期刊介绍: ■Consumer behaviour ■Customer policy and service ■Practical case studies to illustrate concepts ■The latest thinking and research in marketing planning ■The marketing of services worldwide
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