业务流程再造与尼日利亚私营部门组织变革管理

M. Osemeke
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引用次数: 1

摘要

本研究的重点是考察业务流程再造(BPR)和尼日利亚私营部门组织变革管理。复习相关文献。在目标的实现上,本研究采用了调查研究的设计。460名目标人群是OsemVenture Plc的工人。在江户州。从目标人群中抽取170名与BPR项目相关的跨性别员工作为研究样本。我们向170名受访者发放了一份结构化问卷,共收到155份答复,回复率为91%。其中5个问题回答得很糟糕。因此,可用样本量减少到150个,响应率降低到88%。收集的数据用百分比进行分析。该研究揭示了业务流程再造成功的关键因素。本文总结并建议,为了变革管理过程的成功,应该大力启动有效的沟通渠道。
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Business process reengineering and Nigerian private sector organisations change management
The focus of this study was to examine the business process reengineering (BPR) and Nigerian private sector organisational change management. The relevant literature was reviewed. In the realisation of the objectives, the study adopted a survey research design. The target population of 460 was the workers of OsemVenture Plc. in Edo State. The study samples of 170 staffs that related to BPR project and cut across gender were taken from the target population. A structured questionnaire was distributed to 170 respondents but 155 replies were acknowledged making a response percentage of 91%. 5 of the responses were badly completed. Thus, the useable sample size was reduced to 150 and the response rate reduced to 88%. The data collected were analysed using percentages. The study revealed amongst others the key success factors of BPR. The paper concludes and recommends that effective communication channels should be vigorously put in motion for the success of the change management process.
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来源期刊
CiteScore
1.90
自引率
10.00%
发文量
28
期刊介绍: The most distinctive characteristic of a high performance organisation is a strong commitment to explore innovative thinking as a means of delivering a breakthrough in performance. IJBPM aims to examine both hard and soft perspectives in managing business performance, in both public and corporate organisations. Topics covered include: -Business strategy and business process re-engineering Corporate culture- Education and training, organisational learning- Ethical and environmental issues- Intellectual assets management- Innovation and knowledge management- Internet/intranet- Operations strategy- Outsourcing and strategic alliances- Modelling techniques- Performance benchmarking and measurement- Productivity and quality- Public sector management- Technological change and impact- Virtual team working.
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