指出他人的罪行

IF 0.3 4区 文学 Q4 COMMUNICATION Tijdschrift Voor Communicatiewetenschap Pub Date : 2019-06-01 DOI:10.5117/2019.047.002.004
W. Jong
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引用次数: 0

摘要

在事件调查中指责他人。危机后的“指责游戏”分析在危机后,组织试图恢复对其声誉的负面影响。Benoit(1997)提出的策略之一是将责任转移到参与同一危机或灾难的其他人身上,并尽量减少自己在危机中的角色。根据荷兰安全委员会的一份报告,本研究分析了组织如何试图影响其他相关组织的声誉和看法。它表明,“指责游戏”往往仅限于调查阶段,而一旦提交最终报告,就只使用“递减”的危机应对策略。
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Wijzen op de schuld van een ander
Blaming others during an incident inquiry. An analysis of ‘blame games’ in the aftermath of crisesn the aftermath of crises, organizations try to restore a negative impact on their reputation. One of the strategies coined by Benoit (1997) consists of shifting blame towards others who were involved in the same crisis or disaster and minimizing one’s own perceived role in a crisis. Based on a report by the Dutch Safety Board, this study analyzes how organizations try to influence the reputation and perception of other organizations involved. It shows that ‘blame games’ tend to be restricted to the phase of an inquiry, while only ‘diminishing’ crisis response strategies are used once a final report is presented.
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来源期刊
CiteScore
0.30
自引率
50.00%
发文量
18
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