工作与生活平衡对巴厘岛乌鲁瓦图度假村客房服务员工作满意度的影响

Ni Putu Anggy Kecana Dewi, I. H. Sihombing, I. D. P. H. Pramana
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引用次数: 2

摘要

人力资源是酒店行业实现企业目标的主要资本。在保持员工表现方面,公司应该考虑的一件重要的事情是工作满意度。在工作中没有工作满意度的员工会逐渐降低员工的绩效。影响工作满意度的因素很多,其中之一就是工作与生活的平衡。低工作生活平衡导致低工作满意度。本研究以巴厘岛乌鲁瓦图万丽酒店客房部员工为研究对象,探讨工作生活平衡对员工工作满意度的影响。本研究的调查对象为35名家政员工,抽样饱和。数据收集是通过使用李克特量表分发问卷来完成的,李克特量表使用5分来测量30个项目的陈述。数据分析采用简单线性回归、t检验和决定系数检验,并辅以SPSS version 23 for Windows。本研究结果表明,工作生活平衡(X)对巴厘岛乌鲁瓦图万丽度假酒店家政员工工作满意度(Y)有部分正向显著影响,其值为tcount > table = 9,840 >2,032。工作与生活的平衡对员工工作满意度的影响在强类别中为74.6%,而剩余的25.4%受到本研究之外的其他因素的影响。希望本研究可以作为一个参考,让员工更加关注工作与生活的平衡,从而提高员工的工作满意度。
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The Influence Of Work Life Balance On Job Satisfaction Of Housekeeping Employee At Renaissance Bali Uluwatu Resort & Spa
Human resources are the main capital to achieve company’s goals in hospitality industry. One important thing that company should consider in maintaining employee performance is a job satisfaction. Employee that does not have a job satisfaction while working will gradually decrease the employee performance. Many factors influence job satisfaction one of them is work life balance. The low work life balance resulted a low job satisfaction. This research aims at investigating the influence of work life balance on employee job satisfaction to housekeeping employee at Renaissance Bali Uluwatu Resort & Spa. Respondents in this research were 35 housekeeping employees with saturated sampling. The data collection was done by distributing the questionnaire using a Likert scale that use 5 points to measure 30 item statements. The data analysis techniques used was simple linear regression, t-test, and determination coefficient test which was assisted by SPSS version 23 for Windows. The results of this research indicated that work life balance (X) partially has a positive and significant effect on housekeeping employee job satisfaction (Y) at Renaissance Bali Uluwatu Resort & Spa with a value of tcount > ttable = 9,840 > 2,032. Work life balance contributes to influence Employee job satisfaction of 74,6% in strong catagories, while the remaining 25,4% is influenced by other factors outside of this research. This research is expected to be used as a consideration to pay more attention of employee work life balance to increase employee job satisfaction.
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