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引用次数: 0
摘要
目的事业相关营销(CRM)学术的最新发展凸显了这一研究领域的日益流行。CRM是传达企业社会责任的一种形式。尽管企业社会责任作为一个研究领域正在被广泛研究,但研究人员在回顾企业社会责任研究的发展和进展方面所做的努力有限。作为一个萌芽的研究领域,需要对CRM研究的现状和未来的研究主张有更深入的了解。本研究旨在通过对发表在Web of Science(WoS)数据库中的CRM研究进行文献计量学综述来填补这一空白。设计/方法/方法对WoS数据库中发表的论文进行了文献计量学文献综述,以绘制CRM研究领域的地图。各种技术,即引文分析、共引分析、合著者分析、共现分析和书目耦合,都被纳入其中,并提供了分析。发现这些发现突出了CRM研究人员关注的重要主题和研究领域。这项研究揭示了CRM.Originality/values领域的重要研究途径。研究结果具有学术和实践意义。本研究是利用文献计量分析技术探索CRM学术的一项新颖研究。
First three decades of cause-related marketing: building a deeper understanding through bibliometric analysis
Purpose
The recent development in the scholarship of cause-related marketing (CRM) highlights the growing popularity of this field of research. CRM is one of the forms of communicating corporate social responsibility (CSR). Although CSR is being extensively studied as a field of research, researchers have made limited efforts to review the development and progression of CRM research. Being an embryonic research field, a deeper understanding of the current state of CRM research and future research propositions is required. This study aims to fill this gap by providing a bibliometric review of the CRM research published in the Web of Science (WoS) database.
Design/methodology/approach
A bibliometric literature review has been conducted of the papers published in WoS database to map the field of research in CRM. Various techniques, namely, citation analysis, co-citation analysis, co-authorship analysis, co-occurrence analysis and bibliographic coupling have been incorporated, and analysis has been provided.
Findings
The findings highlight the important themes and research areas focused by CRM researchers. The study throws light on the important research avenues present in the field of CRM.
Originality/value
The findings offer both academic and practical implications. The present study is a novel study exploring the scholarship of CRM using the bibliometric analysis technique.