Exploring the use of #MyAnglophoneCrisisStory on Twitter to understand the impacts of the Cameroon Anglophone Crisis

Since October 2016, Cameroon has been involved in a violent conflict known as the Anglophone Crisis. This study examines the impact of the hashtag #MyAnglophoneCrisisStory on Twitter in capturing and amplifying the stories of people affected by the crisis. Using R, the authors extracted and analyzed tweets using this hashtag that were posted between 21 October 2020 and 3 November 2020. Only tweets posted in English and French languages were included. To understand the content of the tweets, the authors inductively coded and manually analyzed a total of 1064 tweets, replies, and comments. A categorical analysis revealed the presence of three different types of tweets: ‘Story’, ‘Response to Story’, and ‘Awareness and Advocacy’. The ‘Story’ category had four distinct themes: (1) Senseless Loss of Life: Shot and Killed; (2) The Disappeared: Lost and Kidnapped; (3) On the Move/Elusive Safety: Escape, Displacement; and (4) Prevention and Trauma, Mental Health, and Post Traumatic Stress Disorder. This study supports the concept that even short tweets can have a significant impact and signals the need for more attention and research on this overlooked conflict. Future work can involve the use of more advanced analysis tools to conduct a more thorough examination of tweets.