Teachers’ Voices on the Impact of COVID-19 on School Education: Are Ed-Tech Companies Really the Panacea?

COVID-19 has brought about changes to the education system that impact teachers in multiple ways. The article discusses the views of affected teachers under the three-gap framework: access, usage, and pedagogical skills gap. Between 29 April 2020, and 29 May 2020, an online survey was administered to 550 Delhi and National Capital Region (NCR) teachers, of which 288 responded. The data show that the inequalities between private schools and government schools are sharpened by the move to online education. This is compounded by the fact that students from economically weaker sections of society have become hard to reach, and teachers do not know how to support hard-to-reach students who are also severely affected by the pandemic. The data also show that teachers have not been trained in online pedagogies. Ed-Tech companies have been stepping in, presenting themselves as a panacea to the problem with further consequences to teachers’ profession, standing, and livelihoods. However, Ed-Tech solutions are not relevant for hard-to-reach students or teachers in schools that serve hard-to-reach communities. The article first presents the voices of teachers affected by the pandemic and then critically examines the role of Ed-Tech companies, which pertain to fill the online pedagogical gap.