探索本地认同与外籍消费者对本地食品品牌偏好之间的连锁效应

IF 5.2 2区 管理学 Q1 BUSINESS Journal of Product and Brand Management Pub Date : 2021-09-29 DOI:10.1108/jpbm-12-2020-3253
Dario Miocevic, R. Brečić, Srdan Zdravkovic
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引用次数: 2

摘要

目的对消费者文化身份的理论化使人们更好地理解消费者为什么选择和消费某些品牌和产品。传统上,文化认同的影响主要在消费者的原籍国进行研究,忽略了其对理解旅居者和外籍人士消费选择的潜在相关性。本文旨在研究在外国的停留时间(LOS)作为当地身份的一种表现,如何影响外籍消费者的食品品牌偏好。设计/方法论/方法本研究借鉴了社会认同理论和文化品牌文献,考察了当地认同驱动外籍消费者对当地食品品牌偏好的机制。使用结构方程模型对居住在大中东地区的180名美国和英国侨民的横断面调查数据进行了分析。发现当地身份(通过东道国的服务水平衡量)似乎通过与当地社区的社会关系对当地食品品牌的消费产生了间接影响。其次,与当地社区的社会关系增强了当地食品品牌偏好(LFBP),这种关系完全由全球食品品牌偏好介导,其中全球食品品牌喜好削弱了对当地食品品牌的偏好,反之亦然。此外,本地和全球食品品牌之间相互作用效应的异质性可归因于本地食品品牌价值信号。研究发现,当地食品品牌的感知价值越高,GFBP对LFBP的负面影响就越低,反之亦然。当控制年龄和外籍人员原籍国的调节效应时,模型中的假设效应仍然稳健。研究局限性/含义当前的研究调查了外籍消费者群体的消费者行为。由于这项研究只关注目前居住在大中东国家的外籍人士,因此其研究结果应在其他地区和不同的受试者样本中进行测试。实际含义外籍人士不应被视为一个统一的消费群体,而应被评估为独特的个人,他们对当地食品品牌的偏好取决于他们:通过与当地社区发展社会关系和对全球食品品牌的依赖来建立和验证其当地身份的能力。此外,研究结果表明,品牌经理应该专注于通过展示质量、可靠性、创新和性能来提高他们的感知价值,这些因素在选择本地而非全球食品品牌时会让外籍消费者放心。独创性/价值这项研究超越了传统上对国内环境中本地身份的关注,并着手调查在外籍环境中对LFBP的影响链。经验证据表明,外籍人士通过社会关系与当地社区的高度融合证实了他们的当地身份,从而对当地食品品牌的偏好产生了更大的影响。研究结果表明,对当地食品的偏好取决于外籍消费者对全球食品品牌的依赖,而全球食品偏好对当地食品偏好的影响则受到对当地食品品牌价值的感知的调节。此外,研究结果表明,全球食品品牌对年长外籍人士和来自美国的外籍人士的负面影响更大。
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Exploring the chain of effects between local identity and expatriate consumers’ preference for local food brands
Purpose Theorizing about consumer’s cultural identity has led to a greater understanding of why consumers choose and consume certain brands and products. The influence of cultural identity has traditionally been studied primarily in a consumer’s country of origin, neglecting its potential relevance for understanding the consumption choices of sojourners and expatriates. This paper aims to investigate how the length of stay (LOS) in a foreign country, as a manifestation of local identity, shapes expatriate consumers’ food brand preferences. Design/methodology/approach This study draws on social identity theory and cultural branding literature to examine the mechanisms through which local identity drives preference for local food brands among expatriate consumers. Data from a cross-sectional survey of 180 USA and UK expatriates living in the Greater Middle East were analysed using structural equation modelling. Findings Local identity (measured through LOS in the host country) appears to exert an indirect effect on the consumption of local food brands through social ties with a local community. Next, social ties with a local community enhance local food brand preferences (LFBP) and this relationship is fully mediated by the global food brand preference (GFBP) where GFBP weakens the preference for local food brands and vice versa. In addition, the heterogeneity of interplay effects between local and global food brands can be attributed to the local food brand value signalling. The study finds that the higher perceived value of local food brands lowers the negative impact the GFBP has on LFBP and vice versa. The hypothesized effects in the model remain robust when controlling for moderating effect of age and the expatriate’s country of origin. Research limitations/implications The current study investigates the consumer behaviour of the expatriate consumer segment. As this study focuses only on expatriates currently living in countries of the Greater Middle East, its findings should be tested in other regions and with diverse subject samples. Practical implications Expatriates should not be treated as a uniform consumer segment but, instead, should be evaluated as unique individuals whose inclination towards local food brands depends on their: ability to establish and verify their local identity through developing social ties with the local community and reliance on global food brands. Moreover, findings demonstrate that brand managers should focus on increasing their perceived value by showcasing quality, reliability, innovation and performance, factors that reassure expatriate consumers when choosing local, over global food brands. Originality/value This study goes beyond the traditional focus on local identity in the domestic setting and sets out to investigate the chain of effects on LFBPs in the expatriate setting. Empirical evidence shows that an expatriate’s higher integration in a local community via social ties confirms their local identity, and thus exerts a stronger impact on a preference for local food brands. The study’s results demonstrate that the preference for local food is dependent on an expatriate consumer’s reliance on global food brands and the impact of global food preferences on local food preferences is moderated by the perceptions of the local food brand value. Additionally, findings suggest that the negative effects of global food brands are stronger for older expatriates and expatriates coming from the USA.
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来源期刊
CiteScore
10.90
自引率
19.60%
发文量
59
期刊介绍: Branding has evolved and organizations are facing a lot of new challenges when managing their brand reputations, an activity that has become strategic and interdisciplinary. The Journal of Product and Brand Management (JPBM) advances the theoretical and managerial knowledge of products and brands. Manuscripts may either report results based on rigorously analysed qualitative/quantitative data or be purely conceptual. All manuscripts must offer significant research findings and insights and offer meaningful implications for the real world. This journal is proudly international and inter-disciplinary. We publish manuscripts which compare international markets and encourage submissions approaching branding and product management from any discipline. We focus on all aspects of branding and product management from development to dilution. This includes areas as broad as person, place or political brands.
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