Andrew Moreo, Tianyu Pan, L. Cain, Miranda Kitterlin-Lynch, James W. Williams
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An exploratory study of women in foodservice: Persevering in a #MeToo world
Abstract Sexual harassment is a nefarious issue that has pervaded the restaurant industry, with women proving to be the most vulnerable targets. Accordingly, there is an urgent need to explore the experiences of women who are veterans in the foodservice industry, and how they have persevered in a #MeToo world. A phenomenological qualitative approach was implemented by using structured written questionnaires to probe this issue in-depth. Results demonstrated that sexual harassment behaviors were incited by the inherent male-dominate hegemonic culture of the foodservice industry, management inactions, and employees’ sexist attitudes toward women. This study offers several practical implications from both, professional and personal levels, as well as recommendations for future industry professionals.
期刊介绍:
The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement