作为口腔医学教育过程的一部分,在COVID-19大流行期间培训沟通技巧

Y. Peeva
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摘要

由于新冠肺炎疫情的限制,牙科学生的沟通能力培训面临新的挑战。获得知情同意和决定是否需要治疗是牙医与病人双向沟通过程的一部分。在公共牙科卫生培训中,学生学习以病人为中心的沟通的基本规则,讨论与病人成功对话的模式以及语言和非语言沟通的类型。主要的教育目标是培养能够充分接受病人的需要,帮助病人实现他们的需要,并产生信任的牙科专业人员。具体的教育目标是组织和讨论具体的,循证临床技能与患者沟通。材料和方法:进行了文献检索,并与同事讨论了替代方案。使用Medline数据库(PubMed)、Science Direct和Web of Science进行信息搜索。讨论:社会因素的发展已经在牙医-病人关系中被观察到。在提供牙科服务日益商业化的背景下,病人越来越不确定所提供的治疗是否符合他们的需要。因此,病人必须处于现代牙科的中心,医科大学在教育道德原则和培养致力于人类的医生方面发挥着主要作用。结论:教育学生与患者有效沟通的挑战是重大的,特别是在全球大流行的情况下。慈善和同理心的根源可以追溯到很久以前。它们被最早的教师、医生和医学哲学家如希波克拉底、苏格拉底、柏拉图、亚里士多德等人描述过。我们有责任重复它们。
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Training Communication Skills During COVID-19 Pandemic as a Part of Educational Process in Dental Medicine
Introduction: The training of dental students in communication skills has been faced with a new challenge related to the limitations of COVID 19. Obtaining informed consent and deciding on the need for treatment are part of the twoway dental-patient communication process. While training in Public Dental Health, the students learn the basic rules of patient-oriented communication, discussing models for successful conversation with the patient and the types of verbal and nonverbal communication. The main educational goal is to build dental professionals who can adequately accept the needs of patients, help to realize them and generate trust. The specific educational goal is to organize and discuss specific, evidence-based clinical skills for communicating with patients. Materials and methods: A literature search has been performed and alternatives have been discussed with colleagues. The information search has been conducted using the Medline database (PubMed), Science Direct, and Web of Science. Discussion: The development of the social element has been observed in the relationship dentist - patient. Against the background of growing commercialism in the provision of dental services, patients are feeling increasingly uncertain whether the treatment offered is the needed one. Therefore, the patient must be at the centre of modern dentistry where the primary role has the Medical University in educating ethical principles and building doctors dedicated to humanity. Conclusion: The challenges in teaching students to communicate effectively with the patient are significant, especially in a global pandemic. The roots of philanthropy and empathy are laid back in time. They were described by the first teachers, physicians and philosophers in Medicine such as Hippocrates, Socrates, Plato, Aristotle and others. It is our responsibility just to repeat them.
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