医疗机构采用绿色精益六西格玛的成功因素:一项ISM-MICMAC研究

IF 3.8 2区 工程技术 Q2 ENGINEERING, INDUSTRIAL International Journal of Lean Six Sigma Pub Date : 2022-11-08 DOI:10.1108/ijlss-02-2022-0042
R. Rathi, Mahender Singh Kaswan, J. Antony, Jennifer Cross, J. Garza‐Reyes, S. Furterer
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引用次数: 14

摘要

目的绿色精益六西格玛(GLSS)是一种可持续发展的方法,可以改善患者护理,提高患者服务的安全性和质量。本研究旨在识别、研究、建模和分析印度医疗机构的GLSS成功因素。应用于分类分析的设计/方法/方法解释性结构建模(ISM)和影响矩阵交叉参考乘法已被用于理解GLSS成功因素之间的层次结构。这使得成功因素之间的依赖关系得以发展,特别是哪些因素支持其他因素的发展。发现具体而言,本研究发现,成功因素“管理承诺”和“财务可用性”是GLSS实施成功的最关键因素,因为它们支持所有其他成功因素的发展。同时“在服务的每个阶段嵌入可持续措施”;“实时数据收集的能力和有效性”;“反馈和纠正行动”最直接地支持了GLSS在医疗机构的实施,并作为实施进展的最终指标。研究局限性/含义这项研究工作的主要含义在于,通过系统地理解不同推动者之间的分类和结构关系,为从业者执行GLSS方法提供了方向。这项研究也有助于医疗保健管理人员探索医院中不同的GL废物,以及医疗保健中可持续性追求的挑战,以帮助组织实现可持续发展。独创性/价值这项研究工作是同类研究中第一项涉及识别和分析促进在医疗机构内包容性实施GLSS的突出因素的工作。
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Success factors for the adoption of green lean six sigma in healthcare facility: an ISM-MICMAC study
Purpose Green lean six sigma (GLSS) is a sustainable development approach that leads to improved patient care with improved safety and quality of service to patients. This study aims to identify, study, model and analyze GLSS success factors for the Indian health-care facility. Design/methodology/approach Interpretive structural modeling (ISM) and Impact Matrix Cross-Reference Multiplication Applied to a Classification analyses have been used to understand the hierarchical structure among the GLSS success factors. This enabled the development of dependency relationships between success factors, in particular, which factors support the development of other factors. Findings Specifically, this study found that the success factors “commitment of management” and “financial availability” are the most critical to GLSS implementation success, as they support the development of all other success factors. Meanwhile “embedding sustainable measures at each stage of the service”; “the capability and effectiveness of real-time data collection”; and “feedback and corrective actions” most directly support the GLSS implementation in the health-care facility and serve as the final indicators of implementation progress. Research limitations/implications The major implication of this research work lies in suggesting a direction for practitioners to execute the GLSS approach through a systematic understanding of classification and structural relationships among different enablers. This study also facilitates health-care managers to explore different GL wastes in hospitals and challenges to sustainability pursuits in health-care that assist in an organization’s efforts toward sustainable development. Originality/value This research work is the first of its kind that deals with the identification and analysis of the prominent factors that foster the inclusive implementation of GLSS within the health-care facility.
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来源期刊
International Journal of Lean Six Sigma
International Journal of Lean Six Sigma Engineering-Industrial and Manufacturing Engineering
CiteScore
8.90
自引率
15.00%
发文量
46
期刊介绍: Launched in 2010, International Journal of Lean Six Sigma publishes original, empirical and review papers, case studies and theoretical frameworks or models related to Lean and Six Sigma methodologies. High quality submissions are sought from academics, researchers, practitioners and leading management consultants from around the world. Research, case studies and examples can be cited from manufacturing, service and public sectors. This includes manufacturing, health, financial services, local government, education, professional services, IT Services, transport, etc.
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