Chengyu Fang, J. Wilkenfeld, Nitzan Navick, Jennifer L. Gibbs
{"title":"“人工智能在这里代表你”:理解制度逻辑如何塑造法律工作中对智能技术的态度","authors":"Chengyu Fang, J. Wilkenfeld, Nitzan Navick, Jennifer L. Gibbs","doi":"10.1177/08933189231158282","DOIUrl":null,"url":null,"abstract":"The implementation of artificial intelligence (AI) in work is increasingly common across industries and professions. This study explores professional discourse around perceptions and use of intelligent technologies in the legal industry. Drawing on institutional theory, we conducted 30 semi-structured interviews with legal professionals and semi-professionals in varying roles including lawyers, law librarians, legal staff (paralegals, document clerks), and law students. Their discursive accounts provided evidence for three institutional logics—expertise, accessibility, and efficiency—that guided their understanding and use of AI. Our analysis further revealed that legal professionals and semi-professionals held contradictory attitudes towards intelligent technologies and invoked contradictory institutional logics. These findings contribute to theory on institutional logics and digital transformation, providing insights into how occupational roles and institutional logics shape professionals’ discursive construction of intelligent technologies, and how discursive tensions are redefining professional boundaries and contributing to institutional change in knowledge-intensive work.","PeriodicalId":47743,"journal":{"name":"Management Communication Quarterly","volume":"37 1","pages":"941 - 970"},"PeriodicalIF":1.9000,"publicationDate":"2023-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":"{\"title\":\"“AI Am Here to Represent You”: Understanding How Institutional Logics Shape Attitudes Toward Intelligent Technologies in Legal Work\",\"authors\":\"Chengyu Fang, J. Wilkenfeld, Nitzan Navick, Jennifer L. Gibbs\",\"doi\":\"10.1177/08933189231158282\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The implementation of artificial intelligence (AI) in work is increasingly common across industries and professions. This study explores professional discourse around perceptions and use of intelligent technologies in the legal industry. Drawing on institutional theory, we conducted 30 semi-structured interviews with legal professionals and semi-professionals in varying roles including lawyers, law librarians, legal staff (paralegals, document clerks), and law students. Their discursive accounts provided evidence for three institutional logics—expertise, accessibility, and efficiency—that guided their understanding and use of AI. Our analysis further revealed that legal professionals and semi-professionals held contradictory attitudes towards intelligent technologies and invoked contradictory institutional logics. These findings contribute to theory on institutional logics and digital transformation, providing insights into how occupational roles and institutional logics shape professionals’ discursive construction of intelligent technologies, and how discursive tensions are redefining professional boundaries and contributing to institutional change in knowledge-intensive work.\",\"PeriodicalId\":47743,\"journal\":{\"name\":\"Management Communication Quarterly\",\"volume\":\"37 1\",\"pages\":\"941 - 970\"},\"PeriodicalIF\":1.9000,\"publicationDate\":\"2023-02-17\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"3\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Management Communication Quarterly\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://doi.org/10.1177/08933189231158282\",\"RegionNum\":4,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"COMMUNICATION\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Management Communication Quarterly","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1177/08933189231158282","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMMUNICATION","Score":null,"Total":0}
“AI Am Here to Represent You”: Understanding How Institutional Logics Shape Attitudes Toward Intelligent Technologies in Legal Work
The implementation of artificial intelligence (AI) in work is increasingly common across industries and professions. This study explores professional discourse around perceptions and use of intelligent technologies in the legal industry. Drawing on institutional theory, we conducted 30 semi-structured interviews with legal professionals and semi-professionals in varying roles including lawyers, law librarians, legal staff (paralegals, document clerks), and law students. Their discursive accounts provided evidence for three institutional logics—expertise, accessibility, and efficiency—that guided their understanding and use of AI. Our analysis further revealed that legal professionals and semi-professionals held contradictory attitudes towards intelligent technologies and invoked contradictory institutional logics. These findings contribute to theory on institutional logics and digital transformation, providing insights into how occupational roles and institutional logics shape professionals’ discursive construction of intelligent technologies, and how discursive tensions are redefining professional boundaries and contributing to institutional change in knowledge-intensive work.
期刊介绍：
Management Communication Quarterly presents conceptually rigorous, empirically-driven, and practice-relevant research from across the organizational and management communication fields and has strong appeal across all disciplines concerned with organizational studies and the management sciences. Authors are encouraged to submit original theoretical and empirical manuscripts from a wide variety of methodological perspectives covering such areas as management, communication, organizational studies, organizational behavior and HRM, organizational theory and strategy, critical management studies, leadership, information systems, knowledge and innovation, globalization and international management, corporate communication, and cultural and intercultural studies.
京公网安备 11010802042870号
京ICP备2023020795号-1
分享
求助内容：
应助结果提醒方式：
扫码关注我们
