Brandy Klug, Brook Amen, Kellie K Brown, Collin Jones, Juan Sanchez Duarte
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The Best RX is Better UX: Redesigning, Migrating, and Usability Testing a Hospital Library Website
ABSTRACT The John S. Marietta Library team provides onsite services as part of a collaborative agreement between the UNT Health Science Center and JPS Health Network. The team was tasked with migrating the hospital library website to a new content management system (CMS) in Summer 2021. The migration project provided an opportunity to reimagine the look and feel of the website and conduct usability testing to improve user experience (UX). Conducting thorough usability testing with a diverse group of clinicians and staff provided valuable insights regarding the search behavior and needs of this unique patron population.
期刊介绍:
The Journal of Hospital Librarianship is the first journal to specifically address the issues and concerns of librarians and information specialists in the field of hospital librarianship. This peer-reviewed journal focuses on technical and administrative issues that most concern hospital librarians, providing a forum for those professionals who organize and disseminate health information to both clinical care professionals and consumers. The Journal addresses a wide variety of subjects that are vital to the field, including administrative, technical and program issues that may challenge hospital librarians. Articles published in the Journal focus on research strategies, administrative assistance, managed care, financing, mergers, and more.