持续网上购物意向的影响因素探讨

IF 0.5 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE International Journal of Technology and Human Interaction Pub Date : 2022-01-01 DOI:10.4018/ijthi.304091
C. Tung
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引用次数: 0

摘要

本研究旨在探讨台湾消费者对于网路购物的持续意向。结合技术接受模型和期望确认模型,探讨持续网购意愿的影响因素。从网上调查中收集了236个样本,并使用偏最小二乘法的结构方程建模进行分析。综合模型对预测网络购物持续意向具有较好的解释力(73.8%)。结果表明,满意度、态度和感知有用性对持续意向有显著影响。态度具有较大的效应量,是最显著的连续意向预测因子。确认和感知易用性分别通过满意度和态度间接影响持续意图。感知有用性比使网上购物易于操作更能影响消费者的态度。本文还讨论了本研究的意义。
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Exploring the Influential Factors of Continuous Online Shopping Intention
This study explores consumers' continuous intention regarding online shopping in Taiwan. The technology acceptance model and expectation confirmation model are integrated to explore the influential factors in the continuous online shopping intention. A total number of 236 samples were collected from an online survey and analyzed using structural equation modeling with the partial least squares approach. The integrated model has good explanatory power (73.8%) to predict the continuous intention of online shopping. The results indicate that satisfaction, attitude, and perceived usefulness have a significant influence on continuous intention. Attitude has large effect size and is found to be the most significant continuous intention predictor. Confirmation and perceived ease of use indirectly influenced continuous intention through satisfaction and attitude, respectively. Perceived usefulness affects consumers' attitudes more than making online shopping easy to operate. The implications of this research are also discussed.
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来源期刊
International Journal of Technology and Human Interaction
International Journal of Technology and Human Interaction INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
1.80
自引率
0.00%
发文量
72
期刊介绍: Topics to be discussed in this journal include (but are not limited to) the following: •Anthropological consequences of technology use •Ethical aspects of particular technologies (e.g. e-teaching, ERP, etc.) •Experiential learning though the use of technology in organizations •HCI design for trust development •Influence of gender on the adoption and use of technology •Interaction and conversion between technologies and their impact on society •Intersection of humanities and sciences and its impact on technology use •Normative questions of the development and use of technology
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