员工对组织合法性的认知是组织可信度和信任的客观基础

IF 1.9 Q3 MANAGEMENT Journal of Trust Research Pub Date : 2017-04-25 DOI:10.1080/21515581.2017.1304220
Kai Lamertz, Devasheesh P. Bhave
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引用次数: 6

摘要

先前的研究充分表明,员工与组织的个人关系会影响他们对组织的信任。在这两项研究调查中,我们研究了员工对组织合法性的信念与他们的组织信任之间的关系,因为在制度环境的非个人系统中,合法性标志着组织的可信度。研究1利用一个组织的数据得出的结果表明,员工的合法性信念与他们的组织信任有关。此外,研究2基于五个组织的数据得出的结果表明,员工对组织可信度的判断在合法性信念和组织信任之间起着中介作用。总的来说,我们的研究结果为信任研究开辟了一条新的途径,提出了一种观点,即员工对雇主组织的信任部分源于组织与制度环境的关联所产生的可信度的反映。
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Employee perceptions of organisational legitimacy as impersonal bases of organisational trustworthiness and trust
ABSTRACT Prior research has amply demonstrated that employees’ personal relationship with the organisation influences their trust in it. In this two-study investigation, we examine how employees’ beliefs about the organisation’s legitimacy relate to their organisational trust because legitimacy signals organisational trustworthiness in the impersonal system of the institutional environment. Results from Study 1, which drew on data from one organisation, reveal that employees’ legitimacy beliefs are related to their organisational trust. Furthermore, results from Study 2, which are based on data from five organisations, reveal that employees’ judgment of the organisation’s trustworthiness mediates the relationship between legitimacy beliefs and organisational trust. Overall, our findings create a new avenue for trust research by advancing the idea that employees' trust in their employer organisation derives in part from the reflection of trustworthiness that arises due to the organisation’s association with the institutional environment.
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来源期刊
CiteScore
2.60
自引率
42.90%
发文量
9
期刊介绍: As an inter-disciplinary and cross-cultural journal dedicated to advancing a cross-level, context-rich, process-oriented, and practice-relevant journal, JTR provides a focal point for an open dialogue and debate between diverse researchers, thus enhancing the understanding of trust in general and trust-related management in particular, especially in its organizational and social context in the broadest sense. Through both theoretical development and empirical investigation, JTR seeks to open the "black-box" of trust in various contexts.
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