运营商对运营风险评估的风险意识:机动车领域的实地研究

IF 1.8 Q3 ENGINEERING, INDUSTRIAL Journal of Quality in Maintenance Engineering Pub Date : 2021-09-27 DOI:10.1108/jqme-10-2020-0104
M. Demichela, Lorenzo Comberti, G. Baldissone
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引用次数: 1

摘要

目的研究的目的是验证评估的风险和感知的风险之间是否一致,或者是否出现了可能影响操作员安全的不一致。事实上,如果需要,应分析、解释和管理最终的不一致,以最大限度地提高信息和培训过程。设计/方法/方法本工作中采用的方法依赖于收集操作员对工作环境中风险水平的感知,并将其与公司评估的风险水平进行比较。数据收集是通过一项专门设计的调查进行的,该调查提交给研究区域的所有工人,让他们参与生产和维护。研究人员向操作员描述了调查的结构和目的,操作员以自愿和匿名的方式返回。发现收集的信息可以识别评估的风险与工厂运营商感知的风险之间的差距。例如,关于个人防护装备的使用,数据强调了对其需求的了解与使用行为之间的差异,这导致了沟通和培训过程的修订,采用了更具参与性的方法。独创性/价值工作的独创性存在于最初为本研究收集的数据集中,也存在于专门为研究中的案例设计的数据收集形式中,尽管它可以很容易地适应其他工作环境,而且其目的本身旨在将风险评估推向个性化和适应性的方法。
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Operators’ risk awareness towards operations’ risk assessment: a field study in the motor vehicle field
PurposeThe purpose of the research was to verify if there was an alignment between the risk assessed and the risk perceived or if some inconsistencies arise that could affect the safety of the operators. In fact, eventual inconsistencies should be analysed, interpreted and managed to maximise the information and training process, if needed.Design/methodology/approachThe adopted approach in this work relies on the collection of the perception of the operators about the level of risk in a work environment and its comparison with the level of risk assessed by the company. The collection of data was performed through a survey designed ad hoc, subministrated to all the workers in the area under study, being them involved in the production and in the maintenance. The survey’s structure and aim were described to the operator by the researchers and returned by the operators in a voluntary and anonymous way.FindingsThe information collected allowed identifying a gap between the risk assessed and the risk perceived by the plant operators. For example, for the use of personal protective equipments, the data highlighted a discrepancy between the knowledge about their need and the behaviour in using them, which resulted in the revision of both communication and training processes, with the adoption of a more participatory approach.Originality/valueThe originality of the work is in the data set, originally collected for this study, in the data collection form, also devised specifically for the case under study, despite it can be easily adapted for other work environment, and in the purpose itself, aimed at pushing risk assessment towards a personalised and adaptive approach.
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来源期刊
Journal of Quality in Maintenance Engineering
Journal of Quality in Maintenance Engineering Engineering-Safety, Risk, Reliability and Quality
CiteScore
4.00
自引率
13.30%
发文量
24
期刊介绍: This exciting journal looks at maintenance engineering from a positive standpoint, and clarifies its recently elevatedstatus as a highly technical, scientific, and complex field. Typical areas examined include: ■Budget and control ■Equipment management ■Maintenance information systems ■Process capability and maintenance ■Process monitoring techniques ■Reliability-based maintenance ■Replacement and life cycle costs ■TQM and maintenance
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