管理控制系统作为公共部门改革的主角:来自世界各地文献的观察

A. Chowdhury, Nikhil Chandra Shil
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引用次数: 0

摘要

私营部门使用管理控制系统协助管理层实现各组织的目标。在20世纪80年代,公共组织在工业经济中的表现一直是人们严厉质疑的对象,这种质疑的主要原因是与私营部门的投资回报标准进行比较,这使公共部门组织从服务导向转向了商业导向。在这种情况下,从业人员开始采用新的管理方法,作为提高公共部门业绩的基础。公共部门的这种新的管理方法或管理控制系统改变了公共部门组织的结构和流程,目的是让它们更好地运作。在公共部门采用这种新的管理方法是为了促进业绩文化。本研究旨在通过举例说明世界各地的文献,了解管理控制系统在全球公共部门改革议程中的作用。
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Management Control Systems as the Protagonist in Public Sector Reforms: Observations from Worldwide Selected Literature
Management control systems are used in private sector in assisting management to achieve the goals of the organizations. In the 1980s the performance of public organizations in industrial economies has been the target of severe questioning and the main reason for such questioning is the comparisons with private sector standards of returns on investment and it turned public sector organizations from service orientation to commercial orientation. In this context the practitioners started to adopt new management approaches as the basis for improving performance in the public sector. This new management approach or management control systems in the public sector creates the changes to the structures and processes of public sector organizations with the objective of getting them to run better. The introduction of this new management approach in the public sector was to promote a culture of performance. The present study is an effort to understand the role of management control systems in the worldwide public sector reforms agendas by illustrating literatures from various parts of the world.
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