{"title":"经历和观察到的不文明行为对情绪和自尊的短期影响","authors":"Daniela Adiyaman, Laurenz L. Meier","doi":"10.1080/02678373.2021.1976880","DOIUrl":null,"url":null,"abstract":"ABSTRACT Research on workplace incivility principally has focused on targets’ reactions to uncivil behaviours. Moreover, incivility’s consequences have been separately investigated for targets and observers. In the present diary study (N = 164), we examined the short-term effects of experienced incivility on targets’ angry mood, depressive mood, and self-esteem. Also, we investigated the interplay between experienced and observed incivility in predicting targets’ well-being. Specifically, we expected daily observed incivility to buffer the detrimental effects of experienced incivility on depressive mood and self-esteem. Findings revealed that daily experienced incivility positively predicted targets’ angry and depressive mood. Moreover, observed incivility did moderate experienced incivility’s effects at the between-person level. In line with our assumption, the effects of experienced incivility on depressive mood and self-esteem were weaker for targets who observed frequent incivility. In general, our findings confirmed the detrimental effects of experienced incivility on well-being and support the buffering role of observed incivility.","PeriodicalId":48199,"journal":{"name":"Work and Stress","volume":null,"pages":null},"PeriodicalIF":5.6000,"publicationDate":"2021-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"10","resultStr":"{\"title\":\"Short-term effects of experienced and observed incivility on mood and self-esteem\",\"authors\":\"Daniela Adiyaman, Laurenz L. Meier\",\"doi\":\"10.1080/02678373.2021.1976880\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"ABSTRACT Research on workplace incivility principally has focused on targets’ reactions to uncivil behaviours. Moreover, incivility’s consequences have been separately investigated for targets and observers. In the present diary study (N = 164), we examined the short-term effects of experienced incivility on targets’ angry mood, depressive mood, and self-esteem. Also, we investigated the interplay between experienced and observed incivility in predicting targets’ well-being. Specifically, we expected daily observed incivility to buffer the detrimental effects of experienced incivility on depressive mood and self-esteem. Findings revealed that daily experienced incivility positively predicted targets’ angry and depressive mood. Moreover, observed incivility did moderate experienced incivility’s effects at the between-person level. In line with our assumption, the effects of experienced incivility on depressive mood and self-esteem were weaker for targets who observed frequent incivility. In general, our findings confirmed the detrimental effects of experienced incivility on well-being and support the buffering role of observed incivility.\",\"PeriodicalId\":48199,\"journal\":{\"name\":\"Work and Stress\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":5.6000,\"publicationDate\":\"2021-09-16\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"10\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Work and Stress\",\"FirstCategoryId\":\"102\",\"ListUrlMain\":\"https://doi.org/10.1080/02678373.2021.1976880\",\"RegionNum\":2,\"RegionCategory\":\"心理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"PSYCHOLOGY, APPLIED\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Work and Stress","FirstCategoryId":"102","ListUrlMain":"https://doi.org/10.1080/02678373.2021.1976880","RegionNum":2,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"PSYCHOLOGY, APPLIED","Score":null,"Total":0}
Short-term effects of experienced and observed incivility on mood and self-esteem
ABSTRACT Research on workplace incivility principally has focused on targets’ reactions to uncivil behaviours. Moreover, incivility’s consequences have been separately investigated for targets and observers. In the present diary study (N = 164), we examined the short-term effects of experienced incivility on targets’ angry mood, depressive mood, and self-esteem. Also, we investigated the interplay between experienced and observed incivility in predicting targets’ well-being. Specifically, we expected daily observed incivility to buffer the detrimental effects of experienced incivility on depressive mood and self-esteem. Findings revealed that daily experienced incivility positively predicted targets’ angry and depressive mood. Moreover, observed incivility did moderate experienced incivility’s effects at the between-person level. In line with our assumption, the effects of experienced incivility on depressive mood and self-esteem were weaker for targets who observed frequent incivility. In general, our findings confirmed the detrimental effects of experienced incivility on well-being and support the buffering role of observed incivility.
期刊介绍:
Work & Stress is an international, multidisciplinary quarterly presenting high-quality papers concerned with the psychological, social and organizational aspects of occupational health and well-being, and stress and safety management. It is published in association with the European Academy of Occupational Health Psychology. The journal publishes empirical reports, scholarly reviews and theoretical papers. It is directed at occupational health psychologists, work and organizational psychologists, those involved with organizational development, and all concerned with the interplay of work, health and organisations. Research published in Work & Stress relates psychologically salient features of the work environment to their psychological, behavioural and health consequences, focusing on the underlying psychological processes. The journal has become a natural home for research on the work-family interface, social relations at work (including topics such as bullying and conflict at work, leadership and organizational support), workplace interventions and reorganizations, and dimensions and outcomes of worker stress and well-being. Such dimensions and outcomes, both positive and negative, include stress, burnout, sickness absence, work motivation, work engagement and work performance. Of course, submissions addressing other topics in occupational health psychology are also welcomed.