对中国数字学术中心的思考——以空间再设计为例

IF 1.3 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Reference Services Review Pub Date : 2021-04-11 DOI:10.1108/RSR-11-2020-0069
Qiandong Zhu
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引用次数: 2

摘要

本文着眼于中国高校图书馆面临的两个特别具有挑战性的问题——空间限制和数字奖学金服务的趋势,旨在探讨学生和教师需要哪些空间,以及如何利用低利用率空间和不断增长的数字奖学金服务来建立数字奖学金中心(CDS)以满足他们的需求。设计/方法/方法2016年5月至2018年10月,在空间改造的发射阶段采用参与式观察法。在2017年10月1日至2018年9月30日期间,使用使用分析方法揭示了改造空间的使用情况,并评估了空间重新设计的成功。使用情况是从空间预订系统中收集的。作为一个集信息共享、协作工作场所、社交空间和数字学术服务于一体的混合型学术服务中心,CDS能够满足用户需求的复杂性和多样性,并在资金、空间和专家不足的情况下完成大学的使命。在接近空间重新设计项目目标的同时,在未来的设计和服务规划中还存在一些不足,包括将安静和嘈杂区域分开,灵活安排和业务流程再造。实践意义本研究表明,在资金、空间和专家不足的情况下,混合型学术服务中心可以满足用户需求的复杂性和多样性。为了确保可持续性,数字奖学金服务应该适应当地用户的需求和期望。虽然作者的专利服务和学科发展分析是本地的,在他的大学受到用户和部门的欢迎,但他们的服务与研究图书馆协会(ARL)成员的服务有些不同。创意/价值这是近期中国知名学术图书馆中为数不多的结合数字化学术服务的空间重新设计研究之一。
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Reflection on the center for digital scholarship in China: a case study on space redesign
Purpose Focusing on two particularly challenging issues facing Chinese academic libraries – space constraints and the trending of digital scholarship services, this paper aims to explore which spaces students and faculty wanted and how to leverage low-use spaces and growing digital scholarship services to build the Center for Digital Scholarship (CDS) to meet their demands. Design/methodology/approach The participant observation method was used in the launch stage of the space redesign from May 2016 to October 2018. The usage analysis method was used to reveal the use of the renovated spaces and assess the success of the space redesign when CDS was open to users between October 1, 2017 and September 30, 2018. The usage was gathered from the space reservation system. Findings A hybrid academic service center combining information commons, a collaborative workplace, social spaces and digital scholarship services, the CDS is able to meet the complexity and diversity of users’ needs and fulfill the mission of its university in the context of insufficient funds, space and specialists. While it approaches the goal of the space redesign project, some deficiencies remain to be addressed in the future design and service plan, including separating quiet and noisy areas, flexible arrangements and business process reengineering. Practical implications This study shows a hybrid academic service center can meet the complexity and diversity of users’ needs, despite insufficient funds, space and specialists. To ensure sustainability, digital scholarship services should adapt to local users’ needs and expectations. While the author’s patent service and subject development analysis are local and popular with the users and sectors in his university, they make their services somewhat different from those of the Association of Research Libraries (ARL) members. Originality/value This is one of the few, recent studies on space redesign incorporating digital scholarship services in a well-known academic library in China.
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来源期刊
Reference Services Review
Reference Services Review INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
3.20
自引率
10.00%
发文量
16
期刊介绍: Reference Services Review (RSR ) is a quarterly, refereed journal dedicated to the enrichment of reference knowledge and the advancement of reference services. RSR covers all aspects of reference functions, including automation of reference services, evaluation and assessment of reference functions and sources, models for delivering quality reference services in all types and sizes of libraries, development and management of teaching/learning activities, promotion of information literacy programs, and partnerships with other entities to achieve reference goals and objectives. RSR prepares its readers to understand and embrace current and emerging technologies affecting reference functions, instructional services and information needs of library users.
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