E. Nieuwenhuis, Hans de Bruijn, E. Cuppen, J. Langeveld
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Understanding cross-sectoral innovations for urban water management through the lens of organizational ambidexterity
ABSTRACT Urban water systems worldwide need integrated, cross-sectoral innovations to anticipate developments like climate change and population growth. Development and implementation of such innovations is challenging due to the operational and sectoral mindset of organizations in which these innovations take place. This study uses the concept of ambidexterity to get a better understanding of how organizations responsible for urban water management deal with the tension between operation and the need for innovation. We focused on Amsterdam and Rotterdam, two Dutch cities that are global frontrunners in urban water management. Combining a desk study with 25 semi-structured interviews, we found four mechanisms to manage innovation and operation tensions: network, hierarchical, process and human-resource mechnanisms. Different from the literature on ambidexterity, our empirical findings show that the connection between operation and innovation is dominated by networks rather than by executives. Hierarchical mechanisms could be used to complement this, catalyzing innovation or formalizing it.
期刊介绍:
Urban Water Journal provides a forum for the research and professional communities dealing with water systems in the urban environment, directly contributing to the furtherance of sustainable development. Particular emphasis is placed on the analysis of interrelationships and interactions between the individual water systems, urban water bodies and the wider environment. The Journal encourages the adoption of an integrated approach, and system''s thinking to solve the numerous problems associated with sustainable urban water management.
Urban Water Journal focuses on the water-related infrastructure in the city: namely potable water supply, treatment and distribution; wastewater collection, treatment and management, and environmental return; storm drainage and urban flood management. Specific topics of interest include:
network design, optimisation, management, operation and rehabilitation;
novel treatment processes for water and wastewater, resource recovery, treatment plant design and optimisation as well as treatment plants as part of the integrated urban water system;
demand management and water efficiency, water recycling and source control;
stormwater management, urban flood risk quantification and management;
monitoring, utilisation and management of urban water bodies including groundwater;
water-sensitive planning and design (including analysis of interactions of the urban water cycle with city planning and green infrastructure);
resilience of the urban water system, long term scenarios to manage uncertainty, system stress testing;
data needs, smart metering and sensors, advanced data analytics for knowledge discovery, quantification and management of uncertainty, smart technologies for urban water systems;
decision-support and informatic tools;...