目的地营销,提高国内游客的回访意愿

F. Rahmiati
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引用次数: 3

摘要

目的:本研究旨在通过目的地属性(吸引力、可达性和便利设施)、促销和游客满意度介导的目的地形象来分析游客的返回意愿。研究方法:本研究采用的研究方法为定量研究。这项研究使用了410名国内游客,他们曾使用有目的的抽样方法参观过婆罗浮屠寺。偏最小二乘结构方程模型(PLS-SEM)用于检验假设。结果与讨论:本研究的结果表明,所有假设都被接受,即目的地的属性(吸引力、可达性和便利设施)、促销和目的地形象显著影响以游客满意度为中介的游客返回意愿。结论:必须提高婆罗浮屠寺旅游目的地属性的质量,既要促进国际游客的发展,也要促进国内游客的发展。同样重要的是,要提供创新,以吸引国内游客在有新事物可供体验时重游
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DESTINATION MARKETING TO IMPROVE DOMESTIC TOURISTS’ RETURN INTENTION
Purpose: This study aims to analyze tourist return intention through destination attribute (attraction, accessibility, and amenities), promotion, and destination image mediated by tourist satisfaction. Research methods: The research method used in this research is a quantitative research. This study used 410 respondents who were domestic tourists who had visited Borobudur Temple using purposive sampling. The Partial Least Square-Structural Equation Model (PLS-SEM) used to test hypotheses. Results and discussions: The results of this study indicate that all hypotheses are accepted, that the attributes of the destination (attraction, accessibility, and amenities), promotion, and destination image significantly influence on tourist return intention mediated by tourist satisfaction. Conclusion: It is necessary to improve the quality of destination attributes at Borobudur Temple, promoting not only international tourists but also domestic tourists. It is also important to provide innovations that are expected to attract domestic tourists to make revisit when there are new things for them to experience
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发文量
11
审稿时长
24 weeks
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