Aqua矿泉水的绿色营销:信任如何在Z世代中起中介作用?

Genoveva Genoveva, Made Ramadita Wira Darmawan
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引用次数: 0

摘要

印度尼西亚是全球第二大塑料垃圾产生量极高的国家,达到6800万吨。同时,塑料材料很难分解,需要数百年才能完全消失。这导致世界各地消费者越来越意识到通过选择可持续产品来减少塑料的使用。本研究的目的是分析Aqua产品的绿色营销及其对Z世代的影响。本研究的变量,如绿色产品、绿色品牌和绿色广告是自变量,购买决策是因变量,消费者信任是干预变量。本研究是一项定量研究,采用非概率抽样和目的性抽样的方法,将问卷分为30个问题,并用SmartPLS 3.3.5(偏最小二乘-结构方程模型)进行处理。这项研究的总受访者是299名年龄在17-25岁(Z世代)的印尼受访者。结果表明,有7个假设被接受。因此,本研究解释说,绿色产品、绿色品牌和绿色广告将增加消费者的信任,并最终增加客户对Aqua绿色产品的购买决策。
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Green Marketing of Aqua Mineral Water: How Does Trust Mediate Among Generation Z?
Indonesia is the second-largest country globally that produces a very high amount of plastic waste, reaching 68 million tons. Meanwhile, plastic materials are difficult to decompose and take hundreds of years to disappear completely. This led to the increasing awareness of consumers around the world to decrease the use of plastic by choosing sustainable products. The purpose of this study is to analyze green marketing of the Aqua product and its impact among Generation Z. The variables of this research such as green product, green branding, and green advertising are independent variables, purchase decision is a dependent variable, and consumer trust is an intervening variable. This research is quantitative research using non-probability sampling with purposive sampling to spread the questionnaires with 30 questions and processed with SmartPLS 3.3.5 (Partial Least Square- Structural Equation Model). The total respondents of this research are 299 respondents with aged around 17-25 years old (generation Z) in Indonesia. The result shows that 7 hypotheses are accepted. Hence, this study explains that the green product, green branding, and green advertising will increase consumer trust and ultimately increase customer purchase decision of Aqua green products.
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