社交媒体影响者的可信度通过对广告的态度对消费者购买意愿的影响

IF 1.9 Q3 BUSINESS ESIC Market Pub Date : 2022-04-02 DOI:10.7200/esicm.53.280
Serhat Ata, H. Arslan, Abdülvahap Baydaş, Ece Pazvant
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引用次数: 9

摘要

随着技术的发展,人们在生活中融入并使用互联网。脸书、推特、Instagram,尤其被定义为社交媒体(SM)工具,是人们的日常生活。因此,SM广告行业发生了巨大的变革。社交媒体影响者(SMI)是促进SM上交流的结果。与其他主要针对名人进行评估的研究不同,没有详细说明SMI如何通过广告影响消费者的购买行为,本研究通过考虑样本量,首次通过调查来填补该领域的空白,展示了SMI如何影响消费者的购买行为。本研究试图探讨SM工具中广告中作为产品补充剂的影响者对消费者广告和购买意愿的影响。令人兴奋的是,本研究探讨了SMI的可信度如何通过广告影响客户的购买意愿。与此相一致,使用结构方程建模(SEM)来澄清模型并检验假设。结果表明,影响者的可信度、专业知识和吸引力对广告态度有正向影响,而对广告的态度对购买意愿没有影响。这些结果可能会引导企业更多地关注吸引消费者注意力的SMI,拥有足够的设备来了解该主题以及如何通过SMI获得消费者的信任。
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The effect of social media influencers’ credibility on consumer’s purchase intentions through attitude toward advertisement
People incorporate and use the internet in their lives in line with the development of technology. Facebook, Twitter, Instagram, which are especially defined as social media (SM) tools, are among the daily routines of people. Thus, a great transformation has occurred in the SM advertising industry. Social media influencers (SMI) emerged as a result of facilitating communication on SM. Unlike other studies mostly evaluated over celebrities and no detailed on how SMI affects consumers purchasing behavior through advertisement, this study shows how the SMI affects consumer purchasing behavior by considering the sample size and for the first time conducted with a survey to fill the gap in the field. This study was an attempt to explore the effects of the influencers used as product supplements in advertisements in SM tools on consumers' advertisements and purchasing intentions. Stimulatingly, this study explore how SMI’s credibility effects customer purchase intention through advertisements. In line with this, Structural Equation Modeling (SEM) was used to clarify the model and to test hypotheses. Results show that the trustworthiness, expertise, and attractiveness of the influencer have a positive effect on the attitude towards the advertisement, while the attitude towards the advertisement had no effect on the purchase intention. These results might be guideway for businesses to pay more attention to the SMI attracting the consumer's attention, having sufficient equipment about the subject and how gaining the trust of the consumer through SMI.
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来源期刊
ESIC Market
ESIC Market BUSINESS-
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