Stephan Huber;Johanna Gramlich;Selina Pauli;Simon Mundschenk;Eliana Haugg;Tobias Grundgeiger
{"title":"迈向空中交通管制的用户体验:探索空中交通管制的新介面概念","authors":"Stephan Huber;Johanna Gramlich;Selina Pauli;Simon Mundschenk;Eliana Haugg;Tobias Grundgeiger","doi":"10.1093/iwc/iwac032","DOIUrl":null,"url":null,"abstract":"Air traffic control (ATC) is a safety-critical, cooperative work domain, which faces usability challenges due to technology driven development in the past. In this work, we followed a user-centered design process to explore how novel interaction concepts increase user experience in ATC. Based on controllers' needs we envisioned one unified interface together with three possible interaction concepts (the mouse interface, flight-dial and tangible interface) addressing different aspects of ATC. We prototypically implemented the interaction concepts and iterated each prototype based on feedback from 24 controllers. Qualitative data from these iterative formative evaluations indicated that controllers prefer interfaces that are efficient to use, minimalistic, customizable and context sensitive. A summative evaluation (N = 12) showed that the hedonic quality of all three concepts were higher compared to the system currently in use. Our results and insights can provide guidance and inspiration for the future design of ATC interfaces.","PeriodicalId":50354,"journal":{"name":"Interacting with Computers","volume":null,"pages":null},"PeriodicalIF":1.0000,"publicationDate":"2022-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"Toward User Experience in ATC: Exploring Novel Interface Concepts for Air Traffic Control\",\"authors\":\"Stephan Huber;Johanna Gramlich;Selina Pauli;Simon Mundschenk;Eliana Haugg;Tobias Grundgeiger\",\"doi\":\"10.1093/iwc/iwac032\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Air traffic control (ATC) is a safety-critical, cooperative work domain, which faces usability challenges due to technology driven development in the past. In this work, we followed a user-centered design process to explore how novel interaction concepts increase user experience in ATC. Based on controllers' needs we envisioned one unified interface together with three possible interaction concepts (the mouse interface, flight-dial and tangible interface) addressing different aspects of ATC. We prototypically implemented the interaction concepts and iterated each prototype based on feedback from 24 controllers. Qualitative data from these iterative formative evaluations indicated that controllers prefer interfaces that are efficient to use, minimalistic, customizable and context sensitive. A summative evaluation (N = 12) showed that the hedonic quality of all three concepts were higher compared to the system currently in use. Our results and insights can provide guidance and inspiration for the future design of ATC interfaces.\",\"PeriodicalId\":50354,\"journal\":{\"name\":\"Interacting with Computers\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":1.0000,\"publicationDate\":\"2022-10-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Interacting with Computers\",\"FirstCategoryId\":\"94\",\"ListUrlMain\":\"https://ieeexplore.ieee.org/document/10058495/\",\"RegionNum\":4,\"RegionCategory\":\"计算机科学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"COMPUTER SCIENCE, CYBERNETICS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Interacting with Computers","FirstCategoryId":"94","ListUrlMain":"https://ieeexplore.ieee.org/document/10058495/","RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"COMPUTER SCIENCE, CYBERNETICS","Score":null,"Total":0}
Toward User Experience in ATC: Exploring Novel Interface Concepts for Air Traffic Control
Air traffic control (ATC) is a safety-critical, cooperative work domain, which faces usability challenges due to technology driven development in the past. In this work, we followed a user-centered design process to explore how novel interaction concepts increase user experience in ATC. Based on controllers' needs we envisioned one unified interface together with three possible interaction concepts (the mouse interface, flight-dial and tangible interface) addressing different aspects of ATC. We prototypically implemented the interaction concepts and iterated each prototype based on feedback from 24 controllers. Qualitative data from these iterative formative evaluations indicated that controllers prefer interfaces that are efficient to use, minimalistic, customizable and context sensitive. A summative evaluation (N = 12) showed that the hedonic quality of all three concepts were higher compared to the system currently in use. Our results and insights can provide guidance and inspiration for the future design of ATC interfaces.
期刊介绍：
Interacting with Computers: The Interdisciplinary Journal of Human-Computer Interaction, is an official publication of BCS, The Chartered Institute for IT and the Interaction Specialist Group .
Interacting with Computers (IwC) was launched in 1987 by interaction to provide access to the results of research in the field of Human-Computer Interaction (HCI) - an increasingly crucial discipline within the Computer, Information, and Design Sciences. Now one of the most highly rated journals in the field, IwC has a strong and growing Impact Factor, and a high ranking and excellent indices (h-index, SNIP, SJR).
京公网安备 11010802042870号
京ICP备2023020795号-1
分享
求助内容：
应助结果提醒方式：
扫码关注我们
