文化隐喻和KMS挪用:借鉴astimrix来理解一家大型法国公司不使用KMS

IF 5.7 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Information and Organization Pub Date : 2021-06-01 DOI:10.1016/j.infoandorg.2021.100352
Aurélie Dudézert , Nathalie Mitev , Ewan Oiry
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引用次数: 1

摘要

管理研究越来越多地使用虚构作为一种有见地的方式来分析复杂的组织动力学。专注于知识管理系统的用户挪用,我们描述了如何使用流行的ast rix(一个著名的法国漫画)来更好地理解知识管理系统的挪用。我们在一家法国大型建筑公司的行动研究项目中使用了这种方法,最初的目的是帮助首席知识官解决不使用KMS的问题。在我们的第一个发现显示了矛盾的文化问题之后,基于文化是意义建构和挪用的核心这一观点,我们使用了文化隐喻的概念来帮助更好地理解与KMS挪用相关的文化方面。这些结果提供了三个不同领域的知识。首先,我们强调文化隐喻在信息系统挪用中的作用。其次,我们通过说明文化隐喻的作用来丰富关于小说在管理中的作用的文献。第三,我们报告了如何将其用于行动研究项目,以帮助更好地理解KMS拨款问题,这有可能导致实际的管理行动。
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Cultural metaphors and KMS appropriation: Drawing on Astérix to understand non-use in a large French company

Management research is increasingly using fiction as an insightful way to analyze complex organizational dynamics. Focusing on user appropriation of Knowledge Management Systems, we describe how we used the popular Astérix, a well-known French cartoon to better understand KMS appropriation. We came to use this approach in an action research project in a large French construction firm initially designed to help Chief Knowledge Officers address KMS non-use. After our first findings showed paradoxical cultural issues, and based on the idea that culture is central to sensemaking and appropriation, we used the notion of the cultural metaphor to help better understand the cultural aspects associated with KMS appropriation. These results contribute knowledge in three different areas. First, we underline the role of cultural metaphors in information systems appropriation. Second, we enrich the literature on the role of fiction in management by illustrating the role of cultural metaphors. Third, we report on how this can be used in an action research project to help better understand KMS appropriation issues, which has the potential of leading to practical managerial action.

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来源期刊
CiteScore
11.20
自引率
1.60%
发文量
18
期刊介绍: Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Information technologies are implicated in all industries and in public as well as private enterprises. Understanding the relationships between information technologies and social organization is an increasingly important and urgent social and scholarly concern in many disciplinary fields.Information and Organization seeks to publish original scholarly articles on the relationships between information technologies and social organization. It seeks a scholarly understanding that is based on empirical research and relevant theory.
期刊最新文献
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