在购买决策过程中使用Facebook意图的决定因素

Francisco Javier Miranda González , Sergio Rubio Lacoba , Antonio Chamorro Mera , Sandra María Correia Loureiro
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引用次数: 12

摘要

本文报道了一项针对西班牙和葡萄牙500多名Facebook用户进行的在线调查,目的是确定哪些是影响使用该社交网络做出购买决定的最重要变量。本研究结果表明,Facebook在购买决策中的预期使用受到其感知有用性、社会影响力和对Facebook的态度的影响,而感知易用性对这些意向没有直接影响。此外,在决定个人对Facebook作为查找产品信息的工具的态度方面,感知到的乐趣可能发挥着至关重要的作用,甚至比感知到的有用性更重要。
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Determinantes de la intención de uso de Facebook en el proceso de decisión de compra

This article reports on an online survey conducted with more than 500 Facebook users in Spain and Portugal, in order to identify which are the most important variables on the intention to use this social network to make buying decisions.

The results of this study indicate that the intended use of Facebook in purchasing decisions are influenced by their perceived usefulness, social influence and attitude toward Facebook, while the perceived ease of use has no direct influence on these intention. Furthermore, perceived enjoyment could play an essential role, even higher than the perceived usefulness in determining the attitude of the individual towards Facebook as a tool for finding information about the product.

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