在放射肿瘤学实践中,我们是否满足了患者的需求?患者满意度试点调查结果

Perry Choi MS , Ewa Szumacher M.D., M.Ed, FRCP(C) , Lauran Adams RN , Charles Hayter M.D., FRCP(C) , Cyril Danjoux M.D., FRCP(C)
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引用次数: 9

摘要

本试点项目旨在调查癌症患者对放疗信息的满意度,并就如何提高放疗信息的满意度提出建议。研究人员开展了一项患者调查,并对随访患者进行了调查,以评估他们对放疗信息质量的满意度。我们接触了25名患者,其中19名完成了调查。患者对所提供的信息非常满意。此外,我们的患者认为我们提供了“适量”的信息,并且在团队成员中提供的信息是一致的。然而,非英语患者的信息需求需要进一步探讨。由于语言障碍,许多非英语患者无法参与本研究。此外,这项初步研究帮助我们确定了需要改进的领域。希望未来的研究能够实施和评估这些挑战。当我们走向更大的以病人为中心的护理,重要的是,我们定制我们的做法,以满足每个病人的需求。
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Are we addressing patients' needs in radiation oncology practice? Results of patients' satisfaction pilot survey

This pilot research project investigates if cancer patients are satisfied with the information they receive about radiotherapy and provides some suggestions how to improve the information patients receive about radiotherapy treatment. A patient survey was developed and administered to follow-up patients to assess their satisfaction with the quality of information they received about radiotherapy. Twenty-five patients were approached and nineteen completed the survey. The patients were very satisfied with the information given. In addition, our patients felt that the “right amount” of information was given and that the information provided was consistent among the team members. However, the information needs of non-English speaking patients need to be explored further. Due to language barrier, many non- English speaking patients were not able to participate in this study. Also, this pilot study helped us to identify areas for improvement. Hopefully, future studies will implement and evaluate these challenges. As we move towards greater patient-centered care, it is important that we customize our practice to meet each patient's needs.

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