质量经理

Lionel L Wilson AM, MB, BS
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引用次数: 9

摘要

在整个质量管理拼图中,没有一块比一个受过充分培训和合格的质量管理人员更重要。“质量协调员”和“质量改进官员”这两个术语无助于理解医院工作人员中的这一重要成员。本文描述了质量管理人员的资格和作用,并强调在澳大利亚医院中很少有合格的质量管理人员存在。
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The Quality Manager

Abstract In the entire quality management jigsaw, no one piece is more important than an adequately trained and qualified quality manager. The terms quality co-ordinator and quality improvement officer do nothing to assist the understanding of this vital member of a hospital’s staff. This paper describes the qualifications and role of a quality manager and emphasises that few such qualified quality managers exist in Australian hospitals.

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