{"title":"iso9001:2000和客户满意度","authors":"Terry G. Vavra","doi":"10.1108/mbe.2002.26706dae.003","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":35949,"journal":{"name":"Quality Progress","volume":"35 1","pages":"69-75"},"PeriodicalIF":0.0000,"publicationDate":"2002-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"12","resultStr":"{\"title\":\"ISO 9001:2000 and customer satisfaction\",\"authors\":\"Terry G. Vavra\",\"doi\":\"10.1108/mbe.2002.26706dae.003\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":35949,\"journal\":{\"name\":\"Quality Progress\",\"volume\":\"35 1\",\"pages\":\"69-75\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2002-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"12\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Quality Progress\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1108/mbe.2002.26706dae.003\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q4\",\"JCRName\":\"Engineering\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Quality Progress","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/mbe.2002.26706dae.003","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"Engineering","Score":null,"Total":0}
引用次数: 12