在线社交关系和产品相关因素如何影响移动社交商务环境下的购买意愿?

IF 0.7 4区 管理学 Q3 COMMUNICATION International Journal of Mobile Communications Pub Date : 2019-03-05 DOI:10.1504/IJMC.2019.10011874
Zheng Zhang, Hongqian Wang
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引用次数: 14

摘要

随着社交媒体平台和移动设备的快速发展,移动社交商务改变了消费者的购买行为。基于计划行为理论(TPB)和感知价值理论,建立了一个理论模型来研究移动社交商务背景下的购买意愿。陈述偏好(SP)调查是通过四个控制因素的正交配置产生的九个假设情景来收集数据。我们的目标是拥有微信账户的人,总共收集了1809条观察结果。结果表明,感知社会联系强度和社会影响力对购买意愿有正向影响。此外,感知有用性与购买意愿之间存在反u型关系。实践模型进一步表明,当感知有用性处于中等水平时,购买意愿相对较高,而感知社会纽带强度、社会影响力和产品价格等因素在感知有用性水平较低时对购买意愿的影响较小。
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How online social ties and product-related factors influence purchasing intention in mobile social commerce context?
With the rapid growth of social media platforms and mobile devices, the mobile social commerce changes consumers' purchasing behaviour. A theoretical model based on the theory of planned behaviour (TPB) and perceived value theory is developed to investigate the purchasing intention within mobile social commerce context. The stated preference (SP) survey is conducted to collect data through nine hypothetical scenarios generated by the orthogonal configuration of four control factors. We targeted at people with WeChat account and total 1809 observations have been gathered. The results indicate that perceived social tie strength and social influence positively affect the intention to purchase. Furthermore, there exists an inverse U-shaped relationship between perceived usefulness and purchasing intention. The practical model further demonstrates that the purchasing intention is relatively high when perceived usefulness is moderate and the factors of perceived social tie strength, social influence and product price could slightly influence purchasing intention in the condition of low level perceived usefulness.
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来源期刊
自引率
12.50%
发文量
66
期刊介绍: The world of mobile communications is not a trend, but a phenomenon. IJMC, a fully refereed journal, publishes articles that present current practice and theory of mobile communications, mobile technology, and mobile commerce applications. Topics covered include Integrated mobile marketing communications Wireless advertising/CRM Telematics, pervasive computing Incoming/outgoing wireless links Location management Diffusion, security, efficacy, interaction/integration Metric mobile business enterprises PDAs in services delivery M-/u-business models, m-/u-commerce Digital office, groupware, roomware Mobile ad hoc networking, wireless information assurance Nomadic/portable communications Cross-cultural mobile communications Teaching mobile communication applications Mobile/handheld devices in the classroom, tele-learning.
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