{"title":"什么是标杆管理?","authors":"M. Czarnecki","doi":"10.5040/9781472920362.0051","DOIUrl":null,"url":null,"abstract":"Benchmarking is defined as the analysis of performance across organisations or parts of an organisation with a view to improvement. Kelly (2001) suggests that there are two types: one relying on a comparison of outcomes against an average statistical attainment; the other on a comparison of critical processes against those in another organisation acknowledged to be more effective. The latter is prevalent in the world of business; the former in not-for-profit sectors like education.","PeriodicalId":79629,"journal":{"name":"Hospital cost management and accounting","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"1996-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"14","resultStr":"{\"title\":\"What is benchmarking?\",\"authors\":\"M. Czarnecki\",\"doi\":\"10.5040/9781472920362.0051\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Benchmarking is defined as the analysis of performance across organisations or parts of an organisation with a view to improvement. Kelly (2001) suggests that there are two types: one relying on a comparison of outcomes against an average statistical attainment; the other on a comparison of critical processes against those in another organisation acknowledged to be more effective. The latter is prevalent in the world of business; the former in not-for-profit sectors like education.\",\"PeriodicalId\":79629,\"journal\":{\"name\":\"Hospital cost management and accounting\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1996-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"14\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Hospital cost management and accounting\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.5040/9781472920362.0051\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Hospital cost management and accounting","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.5040/9781472920362.0051","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Benchmarking is defined as the analysis of performance across organisations or parts of an organisation with a view to improvement. Kelly (2001) suggests that there are two types: one relying on a comparison of outcomes against an average statistical attainment; the other on a comparison of critical processes against those in another organisation acknowledged to be more effective. The latter is prevalent in the world of business; the former in not-for-profit sectors like education.
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