旅游中科技信息服务的使用:中国背包客的民族志研究

IF 2.4 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pacific Asia Journal of the Association for Information Systems Pub Date : 2018-12-12 DOI:10.17705/1PAIS.10402
Brad McKenna, Wenjie Cai, T. Tuunanen
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引用次数: 8

摘要

本文的目的是研究以前未探索的技术支持信息服务(TEIS)与使用此类服务所创造的价值之间的理论关系。本文提出了一种虚拟和多站点混合的民族志,以提供中国背包客(CBs)使用TEIS的深度描述。在欧洲境内进行了三次不同的旅行,对哥伦比亚广播公司进行了参与者观察和采访。我们的研究结果表明,当TEIS在旅游环境中使用时,会产生额外的使用价值。社会影响和技术基础设施比以往的研究发挥了更大的作用。本研究对文献的贡献在于:1)提供了对游客TEIS使用的理论认识;2)记录了一项对cb使用的完整技术包的研究;3)提出了一个研究模型,该模型可用于研究不同的TEIS使用行为/模式,也可用于特定背景下的TEIS设计。
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Technology Enabled Information Services Use in Tourism: An Ethnographic Study of Chinese Backpackers
The purpose of this paper is to investigate the previously unexplored theoretical relationship between technology enabled information services (TEIS) and the value created by the use of such services. This paper presents a mixed virtual and multi-sited ethnography to provide a thick description of Chinese backpackers (CBs) use of TEIS. Participant observations and interviews of CBs in three different journeys within Europe were undertaken. Our findings illustrate that additional usage values occur when TEIS are used in a tourism context. Social influences and technical infrastructure play a stronger role than previous research presented. The study contributes to the literature by 1) providing a theoretical understanding of tourists’ TEIS use; 2) documenting a study of a complete package of technologies used by CBs, and 3) proposing a research model which can be used for studying different TEIS use behaviour/patterns, and also in the design of TEIS for specific contexts.
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33.30%
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