Implementation of improvement actions in a company that produces frames and moldings

This research was developed in a company that manufactures frames and moldings in the production and quality area and addresses the need to implement improvement actions due to rework and low production in the patching workstation, derived from flaws such as poor patching, bump, bubble and porosity in the products. Currently there is a production record of 1.75% and rework of 19.25% in the first hours of the working day. The objective was to implement improvement actions, through the 8D's methodology, to reduce rework and increase production. The procedure implied forming a team; defining the problem; implementing containment actions; identifying and verifying the root cause; determining permanent corrective actions; identifying and implementing permanent corrective actions; preventing the recurrence of the problem and/or root cause, and acknowledging the effort of the team. It contributed with the increase in production and reduction of rework in the patching workstation, thus fulfilling the objective of this research.