Achieving Test Automation with Testers without Coding Skills: An Industrial Report

We present a process driven test automation solution which enables delegating (part of) automation tasks from test automation engineer (expensive resource) to test analyst (non-developer, less expensive). In our approach, a test automation engineer implements test steps (or actions) which are executed automatically. Such automated test steps represent user actions in the system under test and specified by a natural language which is understandable by a non-technical person. Then, a test analyst with a domain knowledge organizes automated steps combined with test input to create an automated test case. It should be emphasized that the test analyst does not need to possess programming skills to create, modify or execute automated test cases. We refine benchmark test automation architecture to be better suitable for an effective separation and sharing of responsibilities between the test automation engineer (with coding skills) and test analyst (with a domain knowledge). In addition, we propose a metric to empirically estimate cooperation between test automation engineer and test analyst's works. The proposed automation solution has been defined based on our experience in the development and maintenance of Helsenorge, the national electronic health services in Norway which has had over one million of visits per month past year, and we still use it to automate the execution of regression tests.