高校员工工作满意度调查研究

IF 0.7 Q4 EDUCATION, SCIENTIFIC DISCIPLINES Voprosy Obrazovaniya-Educational Studies Moscow Pub Date : 2023-04-17 DOI:10.17323/1814-9545-2023-1-72-108
G. Efimova, A. Latyshev
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引用次数: 0

摘要

本研究以秋明大学为例,对一所经典大学不同类别员工的工作满意度水平及其关键影响因素进行了纵向研究。根据工作满意度的性质,形成了大学员工的一种类型:对(1)职业发展和物质成分满意;(2)工作的意义、工作的公平性和舒适性满意;(3)工作场所的工作条件和设备满意。总体工作满意度最高的是那些对工作内容、工作公平性和工作舒适度高度满意的员工。确定了激励员工有效工作的因素组:可靠性和稳定性,职业发展和社会资本,管理潜力。受访者对自己的工作最满意的是那些以职业发展和建立社会资本为动力的人。这个群体主要由大学管理层和直线经理的代表组成。研究还发现,期望职业变化与地域迁移相关的教师和研究人员的工作满意度更高。这项研究的结果对大学人事服务的管理人员在制定一套旨在提高各种专业团体代表的工作满意度的措施时是有用的,这将增加学术部门工作的声望,留住有才能的雇员并减少人员流动。
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Job Satisfaction among Employees of a Higher Educational Institution
A longitudinal study was conducted to determine the level and key determinants of job satisfaction among different categories of employees of a classical university on the example of University of Tyumen. A typology of university employees has been formed depending on the nature of job satisfaction: satisfied with (1) career growth and material component, (2) the meaning of work, fairness and comfort of work, (3) working conditions and equipment of the workplace. The highest overall job satisfaction is characteristic of employees who highly appreciated their satisfaction with the content of the work performed, fairness and comfort of work.  Groups of factors that motivate employees to work effectively are identified: reliability and stability, career growth and social capital, managerial potential. The respondents who are most satisfied with their work are those who are motivated by career growth and building up social capital. This group is dominated by representatives of the university management and line managers. It was also found that job satisfaction is higher among those teachers and researchers who expect career changes related to territorial displacement.  The results of the study can be useful to managers of university personnel services when developing a set of measures aimed at increasing job satisfaction among representatives of various professional groups, which will increase the prestige of work in the academic sector, retain talented employees and reduce staff turnover.
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来源期刊
Voprosy Obrazovaniya-Educational Studies Moscow
Voprosy Obrazovaniya-Educational Studies Moscow EDUCATION, SCIENTIFIC DISCIPLINES-
CiteScore
2.20
自引率
42.90%
发文量
23
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