潜在潜力:拥抱冲突可以为团队带来回报

Tim A. Flanagan, Craig E. Runde
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引用次数: 8

摘要

随着越来越多的组织依赖于团队和团队合作,领导者需要意识到并准备好处理团队成员之间不可避免的冲突,特别是分散的团队。如果团队不仅能学会有效地解决冲突,还能找到将冲突转化为优势的方法,那么团队成员之间观点和想法的多样性就能带来发现,而不是不和。
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Hidden potential: Embracing conflict can pay off for teams

As more and more organizations rely on teams and teamwork, leaders need to be aware of and ready to deal with the inevitability that conflicts will arise among members of teams, especially dispersed teams. If teams can not only learn to effectively resolve conflict but also find ways to turn conflict to their advantage, the diversity of perspectives and ideas among teammates can lead to discovery rather than discord.

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