社交媒体网站与夜生活旅游:游客夜生活娱乐消费决策的实证研究

IF 3 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM International Journal of Tourism Cities Pub Date : 2023-08-31 DOI:10.1108/ijtc-11-2021-0224
Chayanon Phucharoen, Surarak Wichupankul, Nichapat Sangkaew, Kristina Stosic
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引用次数: 0

摘要

目的研究游客在制定旅行计划时使用社交媒体对游客消费夜生活活动概率和夜生活消费支出的影响。设计/方法/方法在普吉岛国际机场的出发大厅向国际游客分发了2000份问卷,其中包括关于社交媒体使用情况、夜生活娱乐消费和夜生活活动消费决定的问题。估计了一系列的回归。采用Heckman两步修正模型,避免了选择偏差的可能性。研究结果表明,Facebook上可获得的信息与游客消费夜生活活动的可能性呈正相关。此外,研究结果表明,在旅游旅行计划中使用YouTube可以统计地影响游客在夜生活消费上的花费。因此,研究结果表明,企业家可以利用Facebook来刺激游客的夜生活消费,而利用YouTube来提高游客的夜生活消费支出。这两个社交媒体网站对游客决策的影响有助于当局减轻夜生活旅游的负面影响。原创性/价值鉴于社交媒体在游客消费选择中的作用越来越大,据作者所知,这是第一篇定量探讨泰国游客社交媒体使用与夜生活消费之间关系的论文。特定社交媒体网站(Facebook和YouTube)的使用与游客消费决策和夜生活消费金额之间的关系可以被夜生活旅游企业家和目的地营销人员在营销活动中使用,从而产生竞争优势。同时,相关部门和非营利组织可以应用本研究的结果,在受游客夜生活消费负面影响的地区对游客的夜生活活动消费进行市场化。
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Social media sites and nightlife tourism: an empirical study of tourist decision-making on nightlife entertainment consumption
Purpose This paper aims to investigate the effect of tourists’ social media usage when planning trips on the probability of tourists consuming nightlife activities and their spending on nightlife consumption. Design/methodology/approach Two thousand questionnaires comprising questions about social media usage, consumption of nightlife entertainment and decisions to consume nightlife activities are distributed to international visitors at the departure hall of Phuket International Airport. A series of regressions are estimated. A Heckman two-step correction model is conducted to avoid the potential of selection bias. Findings Results show that the information available on Facebook positively links with the probability of tourists consuming nightlife activities. Furthermore, findings indicate that the usage of YouTube in tourist trip planning could statistically influence tourists to spend more on their nightlife consumption. Therefore, the results suggest that entrepreneurs could use Facebook to stimulate tourists’ nightlife consumption, while YouTube could be used to elevate tourists’ spending on nightlife consumption. The influence of these two social media sites on tourists’ decisions aids the authorities in the mitigation of the negative impacts of nightlife tourism. Originality/value Given the increasing role of social media in tourists’ consumption choices, to the best of the authors’ knowledge, this is the first paper to quantitatively explore the relationship between tourists’ social media usage and nightlife consumption in Thailand. The revealed relationship between the use of specific social media sites (Facebook and YouTube) and tourists’ decisions to consume and the amount spent on nightlife consumption could be used by nightlife tourism entrepreneurs and destination marketers in their marketing campaigns, yielding competitive advantages. Meanwhile, related authorities and non-profit organisations could apply this study’s findings to demarket tourists’ consumption of nightlife activities in areas affected by the negative impacts of tourists’ nightlife consumption.
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来源期刊
International Journal of Tourism Cities
International Journal of Tourism Cities HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
5.90
自引率
11.50%
发文量
47
期刊介绍: A peer-reviewed journal, the International Journal of Tourism Cities provides an international forum for the critical study of urban tourism and tourism cities. The journal aims to be inter-disciplinary in its appreciation of tourism cities and tourism in urban areas, and welcomes original, theoretically-informed articles from those involved in the planning, management or marketing of tourism in city destination or places adjoining urban areas. Urban tourism and travel cover many disciplines and impinge on numerous aspects of daily life within cities. Moreover, they play a key role in domestic and international tourism in most countries, and cities often function as key travel gateways and tourism destinations. The International Journal of Tourism Cities contents include primary research articles, expert discussions on current urban tourism issues, and tourism city case studies. Articles are selected that are relevant to both academics and practitioners. The journal particularly encourages contributions on contemporary topics and issues in urban tourism including smart cities and tourism, environmental impact and sustainable tourism development in cities, citizen and stakeholder involvement in tourism, city destination governance, and the development of policies and standards for city tourism development. The International Journal of Tourism Cities has four distinct purposes: To encourage greater research and scholarship related to tourism in urban settings. To stimulate more interdisciplinary research on tourism in cities, particularly the integration of tourism and urban studies theories and principles. To generate more research studies on tourism at the edge of cities, where urban and rural areas converge. To create more literature on best practices in city tourism worldwide through in-depth analyses and the production of exemplary case studies.
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