从社交媒体推断心理健康状态的伦理紧张分类

Stevie Chancellor, M. Birnbaum, E. Caine, V. Silenzio, M. Choudhury
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引用次数: 135

摘要

在机器学习技术的支持下,社交媒体提供了一个不显眼的镜头来观察个人行为、情绪和心理状态。最近的研究成功地利用社交媒体数据来预测个人的心理健康状态,从抑郁症等精神障碍的存在和严重程度到自杀的风险。这些算法推断在支持早期发现和治疗精神障碍以及设计干预措施方面具有巨大潜力。与此同时,这项研究的结果可能会给个人带来巨大的风险,例如不正确、不透明的算法预测问题,不良或不负责任的行为者的参与,以及有意或无意滥用见解的潜在偏见。放大这些紧张关系的是,还存在分歧,有时不一致的方法差距,以及未充分探索的道德和隐私层面。本文从现有文献中提出了这些问题和伦理挑战的分类,并提出了需要解决的问题,因为这项研究获得了牵引力。我们确定了三个紧张的领域:伦理委员会和社交媒体研究的差距;有效性、数据和机器学习的问题;以及这项研究对关键利益相关者的影响。最后,我们呼吁采取行动,开始解决这些跨学科的困境。
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A Taxonomy of Ethical Tensions in Inferring Mental Health States from Social Media
Powered by machine learning techniques, social media provides an unobtrusive lens into individual behaviors, emotions, and psychological states. Recent research has successfully employed social media data to predict mental health states of individuals, ranging from the presence and severity of mental disorders like depression to the risk of suicide. These algorithmic inferences hold great potential in supporting early detection and treatment of mental disorders and in the design of interventions. At the same time, the outcomes of this research can pose great risks to individuals, such as issues of incorrect, opaque algorithmic predictions, involvement of bad or unaccountable actors, and potential biases from intentional or inadvertent misuse of insights. Amplifying these tensions, there are also divergent and sometimes inconsistent methodological gaps and under-explored ethics and privacy dimensions. This paper presents a taxonomy of these concerns and ethical challenges, drawing from existing literature, and poses questions to be resolved as this research gains traction. We identify three areas of tension: ethics committees and the gap of social media research; questions of validity, data, and machine learning; and implications of this research for key stakeholders. We conclude with calls to action to begin resolving these interdisciplinary dilemmas.
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