入职前的经验如何提升学员的表现?新银行学习曲线的证据

Z. Cao, Hart E. Posen
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摘要

现有理论认为,新进入者的入职前经验是提高其入职后绩效的重要资产。虽然逻辑是令人信服的,但实证结果却不一致。我们认为,造成这种差距的部分原因是,实证文献往往混淆了两种截然不同的机制。入职前的经验可能:(a)通过直接提高新手入职后的表现(银勺效应)和(b)通过间接影响新手入职后学习的特性(援助之手效应)而起作用。后一种机制在文献中很少得到关注。我们在先前的学习曲线研究的基础上,发展了一种关于入职前经验如何影响入职后学习曲线的速率和渐近线的理论,以及上下文不相似性如何限制了这种关系。我们使用对美国商业银行新进入者的纵向普查来检验这一理论。在没有考虑间接影响的情况下,我们的估计表明,入职前的经历似乎会降低新入职者的绩效。然后我们估计模型,其中我们考虑了进入后的学习曲线。我们发现了对入职前体验的积极影响的有力支持——它通过直接效应将新入职者的入职表现提高了12.5%,并通过间接效应将入职者的入职后体验学习率提高了211%。
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How Does Pre-Entry Experience Enhance Entrant Performance? Evidence From Learning Curves of New Banks
Extant theory holds that new entrants’ pre-entry experience is an important asset that enhances their post-entry performance. While the logic is compelling, empirical findings have been inconsistent. We argue that this gap results, in part, because the empirical literature tends to confound two distinct mechanisms. Pre-entry experience may act: (a) directly by increasing an entrant’s post-entry performance (silver spoon effect) and (b) indirectly by influencing the properties of new entrant learning post-entry (helping hand effect). This latter mechanism has received sparse attention in the literature. We build on prior work on learning curves to develop a theory of how pre-entry experience impacts the rate and asymptote of post-entry learning curves, and how context dissimilarity bounds the relationship. We test the theory using a longitudinal census of new entrants in U.S. commercial banking. In the absence of accounting for the indirect effect, our estimates show that pre-entry experience appears to be performance reducing for new entrants. We then estimate models in which we account for post-entry learning curves. We find strong support for the positive implications of pre-entry experience — it improves new entrant performance at entry by 12.5 percent via the direct effect, and increases an entrant’s post-entry experiential learning rate by 211 percent via the indirect effect.
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