解释护士与护理人员跨专业沟通障碍:一项质性研究

Mohsen Faseleh Jahromi, Rasoul Eslami Akbar, Zohreh Badiyepeymaiejahromi, Morteza Khajepour
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引用次数: 0

摘要

背景:护士和护理人员之间的跨专业沟通是安全和有效的患者护理的关键和具有挑战性的问题,但它还没有得到足够的重视。改善这些沟通的最重要行动是确定其障碍和挑战。目的:本研究的目的是解释护士和护理人员之间跨专业沟通的障碍。方法:本研究采用定性含量分析法。本研究的参与者是11名护士和护理人员,他们采用有目的的抽样方法,参加了半结构化的深度访谈。数据收集于2022年5月至9月。数据分析采用Graneheim和Lundman提出的常规含量分析法。使用Guba和Lincoln的标准来评估收集数据的严谨性和准确性。结果:本研究的发现揭示了三个主要主题;人力资源的挑战,护理和护理部门之间缺乏协调,以及紧急情况。结论:护士与护理人员跨专业沟通的挑战受到不同的人为因素和管理因素的影响,识别这些因素是改善这种沟通的重要一步。根据本研究的发现,医疗保健中心的管理者和规划者可以减轻挑战因素,改善护士和辅助医务人员之间的沟通,从而为高质量的患者护理做好准备,提高卫生专业人员对其工作条件的满意度。
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Explaining the Obstacles of Interprofessional Communications of Nurses and Paramedics: A Qualitative Study
Background: Interprofessional communication between nurses and paramedics is a crucial and challenging issue for safe and effective patient care, but it has not been addressed enough. The most important action for improving these communications is to identify their obstacles and challenges. Objectives: The aim of this study was to explain the obstacles to interprofessional communications between nurses and paramedics. Methods: This study used the qualitative content analysis method. The participants of this research were 11 nurses and paramedics who were selected using purposeful sampling and took part in semi-structured in-depth interviews. The data were collected from May to September 2022. Data analysis was carried out by the conventional content analysis method proposed by Graneheim and Lundman. Guba and Lincoln’s criteria were used to assess the rigor and accuracy of the collected data. Results: The findings of this research disclosed 3 main themes; human resources challenges, lack of coordination between nursing and paramedics departments, and emergency situations. Conclusions: The challenges of interprofessional communication between nurses and paramedics are influenced by different human and managerial factors, and identifying them is a significant step toward improving this communication. With regard to the findings of this study, managers and planners of healthcare centers can mitigate challenging factors and improve the communication between nurses and paramedical staff and, therefore, prepare the context for high-quality care of patients and boost the satisfaction of health professionals with their work conditions.
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