阻止组织变革的四种力量:如何成为一个创新型组织

M. Commons
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引用次数: 1

摘要

大型的、自上而下的组织往往是官僚主义的,缺乏创新,更抗拒改变。以下4种力量阻止这样的组织发生变化:(a)行为动量,即行为倾向于保持不变,而不是随着动态世界的变化而变化;(b)均值回归(regression to the mean),指的是即使组织克服了行为动量,采取了变革,但变革带来的意外收益始终有丧失的风险;(c)处理问题的行为发展阶段不足;(d)前3个变量之间的相互作用。这些力量可能会通过大型竞争组织的大规模采用而发生。此外,在这样的组织中,指挥链从上到下延伸,这意味着更高级别的人对多个较低级别的人有更大的优势和统治。然而,在瞬息万变的商业世界中,这些特征是企业成功和维持的丧钟。另一方面,采用高度自治的2至3层扁平化管理结构,可以促进创造力和创新。这样,公司就可以依靠广泛的领导者和员工,他们对组织的整体成功感到所有权,而创新可以发生在对自己的文化拥有自主权和权力的小单位中。
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Four Forces That Prevent Change in Organizations: How to Become an Innovative Organization
Large, top-down organizations tend to be bureaucratic, less innovative, and more resistant to change. The following 4 forces prevent such an organization from changing: (a) behavioral momentum, which is the tendency for behaviors to continue unchanged rather than evolve with the dynamic world; (b) regression to the mean, which refers to the phenomenon that ensures that even if an organization overcomes behavioral momentum and adopts change, the windfall gains of the change are always at risk of being lost; (c) inadequate behavioral developmental stage of addressing issues; and (d) interaction among the first 3 variables. These forces may happen by mass adoption from large competing organizations. Furthermore, in such organizations, the chain of command extends from top to bottom, which implies a greater superiority and domination of higher levels over multiple lower ones. However, in a rapidly changing business world, these characteristics are a death knell to business success and sustenance. Adopting a highly autonomous 2- to 3-layer flat management structure, on the other hand, fosters creativity and innovation. Companies then can rely on a broad base of leaders and employees who feel ownership for the overall success of the organization and innovation can occur in small units that have autonomy and power over their own culture.
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